CSR

Toyota · NHTSA safety record

2011 Toyota Camry

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 600 safety complaints about the 2011 Toyota Camry with the US government. Of those, 106 describe a crash, 7 mention a fire, 90 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is visibility and the wipers, named in 92 complaints, 15% of the total. The typical failure was reported at 49,000 miles, the median across the 423 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2010 to September 2026 · How this is counted

What is on file

600 complaints on file

600

Complaints

106

Describe a crash

7

Mention fire

90

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose by half year on year: 17 in the twelve months to 2026-Q2, against 10 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 117 · 20%
VISIBILITY/WIPER 92 · 15%
AIR BAGS 71 · 12%
VEHICLE SPEED CONTROL 70 · 12%
STRUCTURE 63 · 11%
POWER TRAIN 49 · 8%
SUSPENSION 44 · 7%
ENGINE 36 · 6%
ELECTRICAL SYSTEM 31 · 5%
SERVICE BRAKES 31 · 5%
STEERING 31 · 5%
VISIBILITY 30 · 5%
0 50 100

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 600.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 71.

76 57 38 19
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2010 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2011 Toyota CAMRY, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD Early Release 4 DR FWD Later Release
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.7% 10.7%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

14V743000 · November 19, 2014

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
The risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
The remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Southeast Toyota Distributors, LLC · up to 3,233 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

14V732000 · November 13, 2014

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.
The risk
A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 56 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

13V123000 · April 9, 2013

The defect
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
The risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
The remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 7,525 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

13V014000 · January 16, 2013

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
The risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
The remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 3,235 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

10V036000 · February 3, 2010

The defect
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
The risk
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
The remedy
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

SOUTHEAST TOYOTA DISTRIBUTORS, LLC · up to 153,418 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

4 injured · crash · towed · 60,000 miles

'TAKATA RECALL' MY CAR WAS FORCED INTO CEMENT LANE BARRIER ON INTERSTATE AND THEN BOUNCED OFF AND REAR ENDED CAR IN FRONT OF ME. MY AIRBAGS DID NOT DEPLOY.

NHTSA complaint 11042705. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed

I rear ended another vehicle and my airbags didn’t deploy bags did not deploy. The impact was hard enough to cause me to hit the steering wheel and I also hurt my hand. The front of my car was completely damaged and the car was considered a total loss. I am in the process of getting a EDR

NHTSA complaint 11679349. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed

My son and daughter were involved in a really bad car accident and the air bags on my son side which was driver side of the vehicle and he smashed his left side of his face off the seat belt compartment. All other air bags seemed to deploy normally except for the driver side canopy type airbag that should have come out. But failed and my sons jaw in out of place.

NHTSA complaint 11748304. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · 20,000 miles

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY. THE CONTACT WAS UNABLE TO STOP AND CRASHED INTO THE VEHICLE'S FRONT END. THE FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFURED A CHEST INJURY AND HAD A STROKE, THE FRONT PASSENGER ALSO SUFFERED A CHEST INJURY. THE REAR PASSENGER SUFFERED SHOULDER, LEG, AND HEAD INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.

NHTSA complaint 10462051. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
1- the stickiness of dashboard 2- the shiny/deflective surface of the dashboard creates as safety hazard.

NHTSA complaint 11766565. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:DASHBOARD

94,400 miles

The contact owns a 2011 Toyota Camry. The contact stated that while driving 35 MPH, the dashboard created a glare on the windshield that reflected into the driver's eyes. Over time, the dashboard became sticky, emitted a slight chemical odor, appeared shiny, and had a clear, porous substance on top. The driver was unable to see while changing lanes or to view oncoming traffic to execute a left turn. The contact called the manufacturer and was informed that there was no coverage program, recall, or warranty for dashboard replacement. The dealer was notified of the failure. The failure mileage was approximately 94,400.

NHTSA complaint 11764458. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:DASHBOARD

37,000 miles

The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, and there were bubbles on the dashboard from the damage caused by the sun. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 37,000.

NHTSA complaint 11755875. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard continuously emits a residue that transfers to the windshield, making it difficult to keep the glass clear and further reducing visibility. The resulting glare can be severe, especially during daylight hours, creating dangerous driving conditions and increasing the risk of an accident. I understand that Toyota previously acknowledged this defect and offered a customer support program for affected vehicles.

NHTSA complaint 11745519, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility. This directly affects my ability to see the road safely, especially during daytime driving. This appears to be a known defect affecting similar Toyota vehicles. I was never notified of any extended coverage or repair program before it expired. When I contacted Toyota, I was told no goodwill assistance would be provided and no help is available, leaving me

NHTSA complaint 11745356, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry

Model year Complaints Recalls Deaths
2024 50 1 —
2023 64 2 —
2022 61 1 —
2021 157 1 1
2020 274 3 —
2019 395 6 —
2018 743 8 —
2017 148 3 —
2016 184 2 —
2015 271 1 1
2014 455 3 1
2013 274 2 1
2012 589 2 —
2010 603 9 —

Other 2011 Toyota models

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst