CSR

Toyota · NHTSA safety record

2011 Toyota 4Runner

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

163

Complaints

4

Crashes

1

Fires

3

Injuries

0

Deaths

Owners of the 2011 Toyota 4Runner have filed 163 safety complaints with NHTSA between June 2011 and June 2026. The most complained-about system is the air bags, named in 112 of them (69%). The typical failure was reported at 41,320 miles, the median across the 50 complaints that gave an odometer reading.

NHTSA has issued 10 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (10)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V741000 · October 17, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Toyota Motor Engineering & Manufacturing · up to 928,220 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V005000 · January 9, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Toyota Motor Engineering & Manufacturing · up to 1,299,448 vehicles across all model years covered

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

17V425000 · July 3, 2017

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
The risk
If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
The remedy
SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.

Southeast Toyota Distributors, LLC · up to 3,547 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

16V577000 · August 3, 2016

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
The risk
Contact with an exhaust tip may result in personal injury.
The remedy
SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.

Southeast Toyota Distributors, LLC · up to 425 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

16V396000 · June 2, 2016

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
The risk
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
The remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Southeast Toyota Distributors, LLC · up to 7,749 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V340000 · May 23, 2016

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Toyota Motor Engineering & Manufacturing · up to 1,754,517 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

15V515000 · August 13, 2015

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
The risk
Contact with an exhaust tip may result in personal injury.
The remedy
SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.

Southeast Toyota Distributors, LLC · up to 2,530 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

14V743000 · November 19, 2014

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
The risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
The remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Southeast Toyota Distributors, LLC · up to 3,233 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

13V123000 · April 9, 2013

The defect
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
The risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
The remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 7,525 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

13V014000 · January 16, 2013

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
The risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
The remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 3,235 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 163.

AIR BAGS 112 69%
STRUCTURE 9 6%
UNKNOWN OR OTHER 9 6%
ELECTRICAL SYSTEM 6 4%
ENGINE 6 4%
POWER TRAIN 6 4%
SERVICE BRAKES 6 4%
STEERING 5 3%
SEATS 4 2%
SUSPENSION 3 2%
VEHICLE SPEED CONTROL 3 2%
WHEELS 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 71.

2011 2017 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 130,000 miles

WE WERE HIT HEAD ON IN A COLLISION ON 5/5/2017 AND THE AIRBAGS DID NOT DEPLOY. THE FRONT AND SIDE BAGS OF THE OTHER VEHICLE DEPLOYED. THE VEHICLE WE WERE IN DID NOT. IT WAS UNPROVABLE BUT THE AIRBAGS DIDN'T DEPLOY. WE WERE DRIVING AT APPROXIMATELY 60 MPH ON A 4 LANE HIGHWAY.

NHTSA complaint 11112901. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · 34,000 miles

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TIE ROD AND WHEELS FRACTURED. THE CONTACT MENTIONED THAT SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISING AND CONTUSIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 34,000. *TR

NHTSA complaint 10512504. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · 88,000 miles

I TURNED IN THE IGNITION AND WASN'T EVEN AROUND THE BLOCK FROM MY HOME, WHEN I NOTICED MY SEAT OVERHEATING ALONG WITH A STRONG BURNING ELECTRICAL/WIRE SMELL. THE HEAT WAS HOTTER THAN THE HIGHEST SETTING BECAUSE IT WAS UNCOMFORTABLE TO REMAIN SEATED. I CHECKED THE POWER SWITCH, WHICH WAS OFF, THEN TOGGLED IT ANYWAY TO SEE IF IT WOULD TURN OFF. I HAD TO PULL OVER AS THE SEAT WAS TOO HOT AND FEARED IT INJURE ME AND/OR WOULD IGNITE. AFTER TURNING OFF THE IGNITION, THE HEATING STOPPED. HOWEVER, I GOT BACK IN AND STARTED TO DRIVE, IT HEATED UP AGAIN. I RETURNED HOME TO LOOK UNDER THE SEAT BUT DIDN'T SEE ANYTHING UNUSUAL, EXCEPT FOR THE STRONG BURNING WIRES SMELL. ALSO, MY SKIN WAS RED WITH A

NHTSA complaint 11408282, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · towed · 137,000 miles

TL* THE CONTACT OWNED A 2011 TOYOTA 4RUNNER. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE COMING FRONT THE VENTS INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND DID NOT DETECT ANY SMOKE. THE CONTACT OPENED THE DRIVER'S DOOR AND SAW FLAMES COMING FROM THE CENTER CONSOLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNKNOWN LOCATION. THE DEALER (REINHARDT TOYOTA, 911 EASTERN BLVD, MONTGOMERY, AL 36117, (334)-272-7147) WAS CONTACTED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.

NHTSA complaint 11140407. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
I am writing to report a serious safety hazard regarding the factory paint and primer on my 2011 Toyota 4Runner (Paint Code: [ 070 for Blizzard Pearl]). The vehicle is experiencing severe, widespread paint delamination where areas of factory paint are peeling cleanly away from the metal body panels while driving. This is a known manufacturing defect involving a chemical failure of the factory primer, which Toyota previously acknowledged under Customer Support Program ZKG. This manufacturing failure has created distinct, immediate safety hazards on public roadways. Blinding Glare / Driver Distraction: Because the paint has completely peeled away in sections on the hood, the bare, highly

NHTSA complaint 11743711, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Received a letter about recall letter about peeling paint. Paint was ok at time of letter. A year later the paint is now peeling from every panel. Toyota says the campaign has ended and there is nothing they can do. But customer relations also said there are many people calling in after the fact with the same peeling problem. I would like Toyota to repaint the vehicle because they are aware that they have a problem. I will be trading my vehicle in for a new one in a year and my vehicle will not be worth anything in its current shape. Thank you

NHTSA complaint 11698172. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The paint on the outside of my 2011 Toyota 4Runner has recently been peeling significantly in various areas of the car, including the roof, the door below the window, and the front driver side panel. These areas are prone to rust, and many inhibit the safety of the car due to rust. Due to living near the ocean (within a mile), the salty air may increase the rust due to the paint peeling in various and significant areas of the car.

NHTSA complaint 11696117. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The Blizzard Pearl paint on my Toyota 4Runner is peeling in large patches, exposing the undercoat and compromising the vehicle’s integrity. Toyota issued a Customer Support Program (CSP) acknowledging this as a known defect affecting Blizzard Pearl paint, but I never received the notification. As a result, I missed the deadline to have the issue corrected, and Toyota has refused to assist. This widespread issue impacts resale value and could potentially lead to rust or corrosion. There should not be a time limit on addressing a manufacturing defect of this nature. Toyota should be held accountable for providing a lasting remedy, especially when customers like me were unaware of the CSP

NHTSA complaint 11665572, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brakes ABS system failure affect the rear traction not feeding the brakes rear lines could be related to the proportioning sensing valve or other devices and the dealer says that the part it’s discontinued and service center says that the part cost around $2,000 plus labor. It’s very dangerous that someone have this issue on the road.

NHTSA complaint 11595877. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The conectors wire of the fuel pump was burn, inside the fuel pump the wire is melted. I thing is danger because the gas can involved.

NHTSA complaint 11593572. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota 4Runner

Model year Complaints Recalls Deaths
2025 54 1
2024 8 1
2023 30 1
2022 39 3
2021 34 1
2020 31 1
2019 64 4
2018 58 5
2017 36 5
2016 78 8
2015 86 9
2014 77 7
2013 36 6
2012 96 8
2010 145 12

Other 2011 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst