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Toyota · NHTSA safety record

2017 Toyota 4Runner

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

36

Complaints

3

Crashes

1

Fires

3

Injuries

0

Deaths

Owners of the 2017 Toyota 4Runner have filed 36 safety complaints with NHTSA between February 2017 and July 2026. The most complained-about system is the brakes, named in 9 of them (25%). The typical failure was reported at 12,890 miles, the median across the 23 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (5)

EQUIPMENT:OTHER:LABELS

18V753000 · October 25, 2018

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.

Southeast Toyota Distributors, LLC · up to 1,295 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

17V831000 · December 20, 2017

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
The remedy
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

Toyota Motor Engineering & Manufacturing · up to 649 vehicles across all model years covered

STRUCTURE:BODY:HOOD

17V763000 · November 29, 2017

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
The risk
If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
The remedy
SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.

Southeast Toyota Distributors, LLC · up to 431 vehicles across all model years covered

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

17V295000 · May 2, 2017

The defect
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
The risk
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
The remedy
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

Gulf States Toyota, Inc. · up to 409 vehicles across all model years covered

EQUIPMENT

17V291000 · May 1, 2017

The defect
Gulf States Toyota, Inc (Gulf States) is recalling certain 2016-2017 4Runner vehicles equipped with the TFORCE accessory package. The fasteners for the aftermarket roof rack may have been improperly tightened.
The risk
If the roof rack fasteners loosen, the roof rack may detach from the vehicle, increasing the risk of a crash.
The remedy
Gulf States will notify owners, and dealers will inspect and, as necessary, tighten the roof rack fasteners, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Gulf States' number for this recall is 17R1.

Gulf States Toyota, Inc. · up to 1,019 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 36.

UNKNOWN OR OTHER 14 39%
SERVICE BRAKES 9 25%
ELECTRICAL SYSTEM 5 14%
AIR BAGS 3 8%
ENGINE 2 6%
FUEL/PROPULSION SYSTEM 2 6%
STEERING 2 6%
STRUCTURE 2 6%
SUSPENSION 2 6%
VEHICLE SPEED CONTROL 2 6%
LATCHES/LOCKS/LINKAGES 1 3%
POWER TRAIN 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 10.

2017 2018 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · 45,000 miles

A DEER RAN OUT IN FRONT OF ME, DRIVING 50 MPH. PASSENGER SIDE HIT, ALL 8 AIRBAGS DEPLOYED. PASSENGER SIDE AIRBAG UNDER STEERING WHEEL, CUT UP MY LEGS HORRIBLY, VERY SWOLLEN, REFUSED HOSPITAL DUE TO COVID 19 FEAR. THE AIRBAGS CUT UP MY LEFT ARM AND MY DAUGHTER'S RIGHT ARM(SHE WAS PASSENGER). VERY HAPPY THAT WE WERE SAFE, BUT THE SERIOUS CUTS ON MY BODY SEEMED QUITE SEVERE FOR THE HIT WHICH WAS ON PASSENGER SIDE AND BY A DEER.

NHTSA complaint 11329874. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 7,800 miles

TL* THE CONTACT OWNS A 2017 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CURTAIN AIR BAGS LOCATED AT THE FRONT DRIVER AND PASSENGER DOORS, THE REAR CURTAIN AIR BAGS LOCATED AT THE REAR DRIVER'S DOOR, AND THE REAR PASSENGER DOOR AIR BAGS ABRUPTLY DEPLOYED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. THE FRONT PASSENGER SIDE TIRE AND WHEEL WERE DAMAGED. THE CONTACT RECEIVED BURNS ON THE LEFT ARM DUE TO THE DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,800.

NHTSA complaint 11044936. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 33,000 miles

ON 7/22/2019, OUR 4RUNNER REAR-ENDED ANOTHER VEHICLE ON THE FREEWAY. SPEED AT THE TIME OF IMPACT WAS APPROXIMATELY 55MPG AFTER HARD BRAKING FROM APPROXIMATELY 65MPH. NONE OF THE 4RUNNER'S AIRBAGS DEPLOYED. THE ENTIRE FRONT END IS DESTROYED. SEE PHOTOS.

NHTSA complaint 11234158. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

The car was running while in park. Our son got and and shifted the car into reverse from the passenger seat. The gear shift will engage without applying the brake or even without running and in park. The car crashed into one of our other vehicles parked behind the 4 runner. There is a malfunction with the automatic shift locking mechanism otherwise known as the safety interlock.

NHTSA complaint 11750215. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
For the 2nd time in 5 weeks, the main wiring harness and knock sensor have been eaten and destroyed by rodents. This has caused thousands of dollars worth of damage, and it's due to the soy based wiring used in the wiring harness. I cannot keep this vehicle outside for any period of time without the threat of the harnesses getting chewed.

NHTSA complaint 11722858. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I was driving on the highway with no one around me. Temperature was around 60 degrees at 7:15am. My sunroof glass shattered as if it was a gunshot and the glass was pointed outward. It terrified my special needs child and myself and took a while for her to calm down. I drove it home later and opened up the sunroof to shattered glass everywhere. I have looked online and it is a known defect. I have a dash cam as well.

NHTSA complaint 11684102. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
2017 Toyota 4 runner SR5 While driving on the highway the vehicle stopped apparently the fuel pump stopped working and could not get going anymore. I had a mechanic come to the house with a PC and test it. He told me that’s a change that will need to take place in a garage. Luckily I was able to stop on the side and paid someone to bring car home

NHTSA complaint 11663273. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Throttle has a lag when depressing gas pedal (occasionally a dead petal symptom) research indicates a TSB T-SB-0166-10 exist that relates to this issue. Lack of Toyota dealer assistance with this issue when contacted (Toyota of Round Rock Texas 78664) This issues is a safety concern when operating vehicle due to lack of throttle response when accelerating into traffic. When issue occurs, vehicle "stalls" and creates a dangerous situation that eventually will result is an accident.

NHTSA complaint 11649210. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Front struts are leaking which are causing the vehicle to drive inconsistently. The struts should not have to be replaced this soon when the vehicle is being used on normal condition roads. After researching, it appears this is a manufacturer, Toyota, issue, that is known, and Toyota should be issuing a recall for replacement due to the number of incidences that are known on the 4-Runner.

NHTSA complaint 11631443. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota 4Runner

Model year Complaints Recalls Deaths
2025 54 1
2024 8 1
2023 30 1
2022 39 3
2021 34 1
2020 31 1
2019 64 4
2018 58 5
2016 78 8
2015 86 9
2014 77 7
2013 36 6
2012 96 8
2011 163 10
2010 145 12

Other 2017 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst