CSR

Toyota · NHTSA safety record

2025 Toyota 4Runner

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 58 safety complaints about the 2025 Toyota 4Runner with the US government. Of those, 3 describe a crash, 2 mention a fire, 3 people were injured and no death is recorded. One recall campaign is open against it, covering the electrical system.

The most complained-about system is the brakes, named in 22 complaints, 38% of the total. The typical failure was reported at 925 miles, the median across the 6 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2025 to September 2026 · How this is counted

What is on file

58 complaints on file

58

Complaints

3

Describe a crash

2

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 22 · 38%
UNKNOWN OR OTHER 9 · 16%
ELECTRICAL SYSTEM 8 · 14%
STRUCTURE 7 · 12%
STEERING 4 · 7%
AIR BAGS 3 · 5%
BACK OVER PREVENTION 2 · 3%
ENGINE 2 · 3%
POWER TRAIN 2 · 3%
SERVICE BRAKES, HYDRAULIC 2 · 3%
VISIBILITY/WIPER 2 · 3%
EXTERIOR LIGHTING 1 · 2%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 58.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 30.

32 24 16 8
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Toyota 4RUNNER, and it is a separate question from what owners report going wrong later.

Test SUV 4WD SUV AWD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 20.4% 20.4% 18.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V595000 · September 11, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
The risk
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The remedy
Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Toyota Motor Engineering & Manufacturing · up to 591,377 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

3 injured · crash · towed

As I was sitting at a red light I was rear ended quite forcefully and 2 of the 3 seatbelts released upon crash impact. Me, the driver hit my face on the steering wheel and my grandson in the backseat flew forward into the passenger front seat his twin brother was sitting in. I am also concerned that none of the airbags went off but the crash caused us to go forward in our seats as well as broken glass on back windows and tailgate.

NHTSA complaint 11764433. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

I am a fire investigator for the Olathe (KS) Fire Department. On July 3, 2026 at 1255 hrs our crews were called to a vehicle fire for the above listed car. The vehicle was reportedly being driven when smoke entered the passenger compartment causing the driver to pull over. He opened the rear tailgate and saw flames coming from the base of the rear cargo area. He called 911. Olathe PD utilized a fire extinguisher and Olathe FD units extinguished the fire. I responded to conduct an origin and cause investigation. I determined that the fire originated at/near the battery/electronics bay of the rear cargo area. I did not conduct any destructive testing. The driver reported that this is a loaner

NHTSA complaint 11753722, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

fire

On August 29, 2026, I was stopped at a red light with my foot on the brake when I noticed the vehicle moving forward even though I was pressing the brake pedal. I immediately entered a nearby parking lot at very low speed. I had significant difficulty stopping and used the electronic parking brake to help keep the vehicle stopped. While still inside, I noticed a strong burning smell and smoke. After exiting, I saw smoke coming from the passenger side. I walked to that side and saw flames coming from the area near the passenger-side tire. I attempted to extinguish the fire with a small amount of water. I then opened the hood and observed fire in the same general passenger-side area,

NHTSA complaint 11760685, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash · towed

The contact was a police officer calling on behalf of the owner of a 2025 Toyota 4Runner. The contact stated that while the owner was attempting to park the vehicle in a parking spot, the vehicle began to independently accelerate up a hill. The owner then placed the vehicle into reverse(R) as the vehicle continued to accelerate while in reverse. The contact stated that the owner had their foot firmly pressed on the brake pedal as the vehicle continued to accelerate. The owner then struck two parked vehicles and another moving vehicle that was entering the parking lot. The vehicle continued to accelerate in reverse(R), crossed a side street, and entered a grassy area before the vehicle

NHTSA complaint 11711250, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
There is a known issue, under recall T-SB-0006-26. My brakes squeal VERY loudly when I move in reverse. Toyota acknowledges that 2025 4Runners are affected, but claim my specific VIN is not covered.

NHTSA complaint 11767819. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering system malfunctioned. The vehicle is at the dealer for inspection/repair. When driving the steering is loose, when you go over bumps there is an audible thump in the cabin of the vehicle. The vehicle is at the dealer in Rockwall Texas for the 3rd time for this issue. The lower steering shaft was deemed defective by the technician due to excessive play on the first visit. Even with the defective steering component the vehicle was returned to me in that condition due to a lack of parts. I returned the vehicle because it was not safe to drive. The part was ordered/received and installed. After picking up the vehicle it was evident immediately that the vehicle still had the same

NHTSA complaint 11760219, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
As a capable Vehicle of towing 6000 lbs off road. The spare is a temporary spare with warnings to drive at max 50 mph no longer 50 miles. This a truck body on frame. The Limited 4runner is equipped with the Temporary while the same exact truck in the Platinum Trim, both with stock 20 inch wheels , is a Full Size Spare. Logic and safety concerns make it a dangerous situation!

NHTSA complaint 11754457. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota 4Runner

Model year Complaints Recalls Deaths
2026 7 2 —
2024 9 1 —
2023 32 1 —
2022 39 3 —
2021 36 1 —
2020 33 1 —
2019 65 4 —
2018 58 5 —
2017 36 5 —
2016 79 8 —
2015 86 9 —
2014 77 7 —
2013 36 6 —
2012 96 8 —
2011 163 10 —
2010 145 12 —

Other 2025 Toyota models

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst