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Toyota · NHTSA safety record

2025 Toyota Land Cruiser Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 32 safety complaints about the 2025 Toyota Land Cruiser Hybrid with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the brakes, named in 10 complaints, 31% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2025 to September 2026 · How this is counted

What is on file

32 complaints on file

32

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 10 · 31%
UNKNOWN OR OTHER 7 · 22%
POWER TRAIN 5 · 16%
STRUCTURE 3 · 9%
VISIBILITY/WIPER 3 · 9%
TIRES 2 · 6%
ELECTRICAL SYSTEM 1 · 3%
FORWARD COLLISION AVOIDANCE 1 · 3%
FUEL/PROPULSION SYSTEM 1 · 3%
LANE DEPARTURE 1 · 3%
STEERING 1 · 3%
SUSPENSION 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 32.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 18.

20 15 10 5
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Toyota Land Cruiser Hybrid. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V341000 · May 27, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX Hybrid, 2024 Lexus GX, Toyota Mirai, and 2024-2025 Toyota Land Cruiser Hybrid vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays" and in addition, for the subject Mirai vehicles, FMVSS 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
An instrument panel display that fails to show critical safety information, such as engine coolant temperature or electrical charge increases the risk of a crash or injury.
The remedy
Dealers will update the combination meter software through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 23, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB06, 26LA06, 26TB10, and 26TA10.

Toyota Motor Engineering & Manufacturing · up to 81,893 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

26V179000 · March 24, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy
Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

Toyota Motor Engineering & Manufacturing · up to 8,230 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

25V744000 · October 30, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing · up to 1,024,407 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured

The Land Cruiser sent me to the ER for 6 staples in my head. When reaching in through the rear window I hit my head on the sharp camera mount. It has a very hard edge that is also mounted much lower than the window opening.

NHTSA complaint 11684817. Filed by an owner and not verified by NHTSA or by us.

TIRES

towed · 5,000 miles

The contact owns a 2025 Toyota Land Cruiser Hybrid equipped with Yokohama Tires, Tire Line: Geolandar X-CV, Tire Size: 265/60/R20, DOT Number: 14UOHY6L2462. The contact stated that while his wife was driving 60 MPH, the rear driver's side tire unexpectedly experienced a blowout. A tire message was displayed on the instrument panel. The contact's wife pulled over and had the vehicle towed to an independent mechanic, who replaced the rear driver's side tire. The tire was original equipment. The dealer was made aware of the failure. The tire manufacturer was not made aware of the failure. The tire and vehicle failure mileage was 5,000.

NHTSA complaint 11700307. Filed by an owner and not verified by NHTSA or by us.

TIRES
Front passenger tire, of a 2025 base model Toyota Land Cruiser, blew out on the interstate going 80 mph with only 9,123 miles on the vehicle. Fortunately the driver was able to navigate to the shoulder and bring the vehicle to a stop without causing further damage to the vehicle or surrounding traffic. Dimensions listed on the tire are 265/60R20 112H. Toyota dealership indicates this is not under warranty. Remaining 3 tires and full sized spare are the same model Yokohama Geolander tires.

NHTSA complaint 11762836. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
HVAC heating system only works in defrost mode. Does not blow hot air out front vents. Blend actuator door does not transition fully to allow air flow. Dealership unresponsive to issue.

NHTSA complaint 11758201. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I was driving down the road without other vehicles nearby. There was no overpass nearby. I heard a deep, loud noise like a shotgun overhead. I opened my sliding sunroof cover and noticed that the entire window had spontaneously shattered (appeared pebbled throughout). The internal temperature of the car registered 101 degrees Fahrenheit. I kept the sliding panel closed and could hear pieces of the window detach as I drove home as the adhesive did not hold the window together. I contacted Toyota, and they mentioned that there was no recall for this. In looking online, it appears that others have experienced similar due to small defects in the glass that can spontaneously shatter. There was

NHTSA complaint 11756500, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Fuel line connecting to the gas tank was found completely disconnected, causing a strong gasoline odor, significant spilled gasoline and multiple warning lights including hybrid malfunction. There is an orange plastic clip that connects the flexible tube from the tank to the rigid fuel line that runs to the engine and this clip was found detatched. Dealer confirmed that the fuel rail line disconnected. Dealer suspects poor seating of connector retainer clip from factory. Review of various Land Cruiser online forums report multiple similar incidents. Dealer indicated Toyota is aware of and investigating this issue.

NHTSA complaint 11749697. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I own a 2025 Toyota Land Cruiser 250 that I purchased in February 2025. Every time it rains, my car develops a strong musty, mildew-like smell inside the cabin. It usually fades after a few days of dry weather. This has been happening since I first got the car. It’s very annoying thing to happen on a new vehicle.

NHTSA complaint 11743825. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The handshake between the Toyota Entertainment System, and the SiriusXM satellite, have a known issue. The metadeta is not being received upon start up of the vehicle, at least half the time the vehicle is turned on. This causes a "loading..." screen error on the SiriusXM screen. While music is playing just fine, the data feed never does load. This is occurring in various locations, even in open fields and parking lots with no obstructions of the sky. The vehicle has been seen by the dealership, screen shots have been shared, but no software patch has been issued to solve the "handshake" between the radio unit and SiriusXM satellites. The temporary solution is to hold down the power button

NHTSA complaint 11743265, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Land Cruiser Hybrid

Model year Complaints Recalls Deaths
2024 39 3 —

Other 2025 Toyota models

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst