CSR

Toyota · NHTSA safety record

2024 Toyota 4Runner

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 9 safety complaints about the 2024 Toyota 4Runner with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. One recall campaign is open against it, covering equipment.

The most complained-about system is the body structure, named in 3 complaints, 33% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2024 to September 2026 · How this is counted

What is on file

9 complaints on file

9

Complaints

2

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STRUCTURE 3 · 33%
AIR BAGS 2 · 22%
ELECTRICAL SYSTEM 2 · 22%
SERVICE BRAKES 2 · 22%
ENGINE 1 · 11%
FUEL/PROPULSION SYSTEM 1 · 11%
UNKNOWN OR OTHER 1 · 11%
WHEELS 1 · 11%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 9.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 5.

8 6 4 2
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Toyota 4RUNNER, and it is a separate question from what owners report going wrong later.

Test SUV 2WD SUV 4WD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 24.6% 24.6%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

EQUIPMENT:OTHER:LABELS

24V548000 · July 23, 2024

The defect
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Gulf States Toyota, Inc. · up to 33,848 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · towed

The vehicle was involved in an accident resulting in a roll-over (1.5 times) stopping inverted, on the roof. All the airbags deployed but the engine continued to run until manually shut off approximately 5 minutes after the accident.

NHTSA complaint 11767046. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:ROOF AND PILLARS
See attached document for complaint.

NHTSA complaint 11701158. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Last October we purchased a new 4 Runner (vin [XXX] ) and to date we have a little over 200 miles on it. The primary issue surrounding the lack of usage is that the running boards “platform" does not extend far enough out from the body. My wife has an extremely hard time both entering and exiting the vehicle, as the surface area is too narrow at 2 3/4". Even placing your foot parallel with the board is a challenge. On exiting there is a safety hazard as one's heel slips off of the rounded edge. The boards are six inches wide with three inches under the rocker panels. Not certain why this was designed this way as there is zero adjustment on the brackets. This is a potential slip and fall

NHTSA complaint 11679542, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The 6gen 2025 4Runner brakes squeal VERY badly, to the point where it has changed my driving habits. I am concerned there is something wrong. There needs to be a TSB or a recall, it's really bad. Apparently a lot of people are also reporting that the brakes squeak really badly especially in reverse. I have found that if I slam on the brakes, the noise does not occur as much. In other words, if I drive and brake normally, the brakes scream. If I slam on the brakes, not as much noise. So now I drive differently in order to avoid the obnoxiously loud noise. Thanks Toyota!!!!

NHTSA complaint 11666170. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Camera system, rear, from, 360 degree all are distorted and makes hard to see yellow and white painted lines, pedestrians, and other obstacles while parking. System is defective and do not work as it should.

NHTSA complaint 11662768. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

2,038 miles

The contact owns a 2024 Toyota 4Runner. The contact stated while driving at 25 MPH, the rear passenger-side seat belt strap detached. No warning light was illuminated. The vehicle was taken to a dealer where it was determined that the failure occurred due to an outside interference from the misuse of a child safety seat. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,038.

NHTSA complaint 11620439. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota 4Runner

Model year Complaints Recalls Deaths
2026 7 2 —
2025 58 1 —
2023 32 1 —
2022 39 3 —
2021 36 1 —
2020 33 1 —
2019 65 4 —
2018 58 5 —
2017 36 5 —
2016 79 8 —
2015 86 9 —
2014 77 7 —
2013 36 6 —
2012 96 8 —
2011 163 10 —
2010 145 12 —

Other 2024 Toyota models

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst