CSR

Toyota · NHTSA safety record

2024 Toyota Corolla

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 63 safety complaints about the 2024 Toyota Corolla with the US government. Of those, 11 describe a crash, 12 people were injured and 1 death is recorded. 2 recall campaigns are open against it, covering the steering and equipment.

The most complained-about system is forward collision avoidance, named in 13 complaints, 21% of the total. The typical failure was reported at 15,311 miles, the median across the 7 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2023 to September 2026 · How this is counted

What is on file

63 complaints on file

63

Complaints

11

Describe a crash

0

Mention fire

12

People injured

1

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 15 · 24%
FORWARD COLLISION AVOIDANCE 13 · 21%
STEERING 11 · 17%
SERVICE BRAKES 10 · 16%
ELECTRICAL SYSTEM 8 · 13%
POWER TRAIN 8 · 13%
AIR BAGS 7 · 11%
ENGINE 6 · 10%
EXTERIOR LIGHTING 4 · 6%
LANE DEPARTURE 3 · 5%
VISIBILITY/WIPER 3 · 5%
FUEL/PROPULSION SYSTEM 2 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 63.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 29.

32 24 16 8
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Toyota COROLLA, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

STEERING

24V878000 · November 21, 2024

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
The risk
A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.

Toyota Motor Engineering & Manufacturing · up to 8,057 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

24V548000 · July 23, 2024

The defect
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Gulf States Toyota, Inc. · up to 33,848 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 death · crash · towed

"I am reporting a fatal crash involving a 2024 Toyota Corolla (VIN [XXX] I do not know the exact mechanical cause, but the following symptoms occurred: 1) The driver reported dashboard lights (red and blue) flickering on and off, windows and locks going on or off. 2) There was hesitation in acceleration after taking off, 3) The vehicle failed to stop and went airborne causing a FATAL accident. Insurance Co. failed to investigate porperly and sold the car To Co-part without waiting for Probate forms to be complete for this vehicle and the Estate. We have discovered this car was an Avis fleet vehicle sold as 'new' at Beaver Toyota. I am requesting a federal investigation to determine if a

NHTSA complaint 11708708, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed

There was a recall on my vehicle for the skid and emergency braking and was told it was taken care of Feb 2025 at my service appointment. I was involved in a car accident on Aug 11, 2025, everything that was supposed to be fixed in the recall did not operate during my crash. I reconfirmed with the dealership that they did the recall repair and they again said yes but if they did then the repair completely failed. There was no emergency braking available, the car skid a long distance, no airbags deployed even though all sensors in the front were engaged and collision center confirmed they should have gone off. Vehicle is currently at collision center and is available to be inspected.

NHTSA complaint 11680486. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2 injured · crash · towed

[XXX] In reading the above article, Toyota recalled Corolla Cross Hybrid vehicles with many complaints and situations mirroring our accident. Before the accident, the vehicle displayed no warning signs. Despite the driver pressing the brakes and the assisted braking feature seemingly turning on (e.g., signal lights on the computer system), neither seemed to work in this situation. The damage was far too severe for the assisted braking feature to have activated, along with the driver pressing the brakes. After viewing the matter with those involved in the accident, many of us concurred that we believe either the braking system or the computer system failed. In the aftermath of the accident,

NHTSA complaint 11625494, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash

Component/system failed: The SRS Airbag System malfunctioned. After a rear-end collision on October 3, 2025, in Gwinnett County, GA, the airbags did not deploy. The vehicle displayed an alert: “SRS Airbag System – Malfunction detected” at 16:02. Safety risk: My safety was put at risk because the airbags did not function during a significant impact. This failure could have resulted in severe injury if the collision had been more forceful or from another angle. Inspection/reproduction: On October 6, 2025, I brought the vehicle to Atlanta Toyota. Instead of documenting the diagnostic trouble code (DTC) and providing a report, the dealer cleared the fault code and recalibrated the system

NHTSA complaint 11691795, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
In a 2024 Corolla the spiral cable (clock spring) is defective. It controls the airbag, cruise control, horn and more, so it is an important safety mechanism electrical part. Toyota USA is on back order for this part for at least a month, maybe two. This suggests to me that there is a widespread problem with defective Toyota Corolla spiral cables (clock spring) inside the steering wheel. People are driving around with this defective part while waiting for the part to arrive in the US, and will need to pay upwards of $1000 to have the defective part replaced.

NHTSA complaint 11762381. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
A severe, pre-existing life-safety defect and unauthorized structural modification were discovered on my 2024 Toyota Corolla . Following a routine diagnostic check for vehicle pulling, certified Toyota technicians discovered that the vehicle's primary fuel line had been dangerously altered and was held together underneath the chassis by an unsecured wire clothes hanger. The vehicle was immediately grounded as an active fire and explosion hazard. A forensic vehicle inspection by a major insurance carrier (Traveler's) subsequently denied standard repair coverage, formally documenting that the wire-rigged fuel system was a pre-existing mechanical defect resulting from previous work done prior

NHTSA complaint 11756720, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 45,000 miles

The contact owns a 2024 Toyota Corolla. The contact stated that while idling at a stop, the vehicle was rear-ended. During the crash, the driver's seat unexpectedly reclined backwards, and the air bags failed to deploy. The contact received an on-site assessment by the paramedics but declined to be transported from the scene. The contact later sought medical attention for whiplash, a concussion, and neck and back pain. The other driver involved in the crash had not been injured. No Police report was filed. The manufacturer was notified of the issue and provided a reference number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,500.

NHTSA complaint 11752586. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was involved in a vehicle accident Mar. 31, 2026. And only the side curtain air bags deployed. Neither driverside steering wheel airbag (which caused me to fracture my sternum) nor the passanger side airbag deployed.

NHTSA complaint 11750355. Filed by an owner and not verified by NHTSA or by us.

Other/I am not sure
Subject / Issue: Child car seat caused vehicle seat belt to become permanently jammed Complaint: I am reporting a safety-related issue involving an Evenflo Revolve 360 child car seat. During normal use, the vehicle seat belt became slightly twisted inside the car seat base, and the seat stopped rotating properly. We were then unable to remove the child car seat from the base following the standard removal instructions. While attempting to safely remove the seat, the vehicle seat belt became completely jammed inside the base. The seat belt is now fully immobilized and cannot move in either direction. As a result, the child car seat is permanently stuck in the vehicle, and the seat belt

NHTSA complaint 11748228, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

On 6/7 while driving 65 mph I hit a deer on the driver front. My car detected the crash and deployed every airbag inside the car. I received an injury to my legs from the driver's airbag under my steering wheel. If this airbag were not there, I would have had no injuries from this accident. I have missed work and was seen at the local ED for treatment.

NHTSA complaint 11743133. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Corolla

Model year Complaints Recalls Deaths
2026 17 1 —
2025 31 0 —
2023 73 3 —
2022 101 0 —
2021 185 1 —
2020 306 3 1
2019 203 5 1
2018 134 3 1
2017 178 3 —
2016 214 1 —
2015 220 1 —
2014 269 2 1
2013 201 5 —
2012 446 5 —
2011 584 9 —
2010 1,244 17 —

Other 2024 Toyota models

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst