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Toyota · NHTSA safety record

2024 Toyota Corolla Cross

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

41

Complaints

6

Crashes

1

Fires

6

Injuries

0

Deaths

Owners of the 2024 Toyota Corolla Cross have filed 41 safety complaints with NHTSA between March 2024 and August 2026. The most complained-about system is the electrical system, named in 12 of them (29%). The typical failure was reported at 76,385 miles, the median across the 2 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 41.

ELECTRICAL SYSTEM 12 29%
UNKNOWN OR OTHER 11 27%
FORWARD COLLISION AVOIDANCE 7 17%
SERVICE BRAKES 6 15%
ENGINE 5 12%
EXTERIOR LIGHTING 5 12%
STRUCTURE 4 10%
POWER TRAIN 3 7%
AIR BAGS 2 5%
VEHICLE SPEED CONTROL 2 5%
BACK OVER PREVENTION 1 2%
LANE DEPARTURE 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 21.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

4 injured · crash · towed

Brakes were malfunctioning and did not work. I was traveling South of Hwy 99 in the middle lane and noticed the vehicles in front of me were slowing down and braking. I attempted to applied the brakes but it was not working. I swerved to the left to avoid a collision with the vehicles in front of me. As I swerved to the left onto the fast lane, I hit the vehicle in that lane. Myself, along with the 3 passengers were transported to the hospital. The vehicle is towed and has not been inspected by the insurance company. Police was called to the scene. There are no recalls that I know of on brakes for my vehicle.

NHTSA complaint 11635753. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED

NHTSA complaint 11665945, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

I am writing to formally report an automobile accident that occurred today and to document a critical safety failure involving my vehicle's airbag system.Incident Description & Safety CompromiseMy car was struck by a large semi-truck and dragged for approximately 15 meters. Despite the severe nature and force of this collision, the airbags failed to deploy fully. This malfunction directly compromised my safety during the crash.Vehicle Maintenance & Diagnostic StatusAuthorized Service History: All routine maintenance and vehicle servicing have been performed exclusively at the authorized dealership.No Prior Notice: The dealership has never informed or warned me about any potential defects,

NHTSA complaint 11746448, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

While returning home from an outing, I accelerated the gas to switch lanes and the check engine light came on, I heard a gravel like pop noise. And saw smoke coming from my car towards the back. A car next to me told me to pull over as my car was on fire. After finding a safe destination to pull over, the hood of my car and engine caught on fire. Thus resulting to a total loss of the car and assistance from the fire department as well as the police department to deal with the aftermath of the vehicle.

NHTSA complaint 11622069. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.

NHTSA complaint 11755403. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.

NHTSA complaint 11755404. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
UNKNOWN I was driving on an expressway around 2:00 AM June 22nd using my cars adaptive cruise control. There was light rain and my car kept a safe distance from the car in front of me that was going slower than the speed I had set my cruise control to. Suddenly my car accelerated as if the car in front of me was no longer there. I had to quickly apply the brakes to avoid a collision. I have around 8,000 miles on my car and I had no problems the last time I went on a trip using the adaptive cruise control.

NHTSA complaint 11746527. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle: 2024 Toyota Corolla Cross (gas‑powered, non‑hybrid) System/Component: Electrical System → Start/Stop System → Driver Information Display Issue Type: Design Defect / Driver Distraction I am reporting a recurring issue with my 2024 Toyota Corolla Cross (gas‑powered, not a hybrid). The vehicle frequently displays a “Battery Charging” message on the dashboard whenever I come to a stop at traffic lights or stop signs. This message appears even when the vehicle is operating normally and there is no actual charging system problem. According to Toyota documentation and owner discussions, this message is triggered when the auto start/stop system decides not to shut off the engine due to the

NHTSA complaint 11733329, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My car was stopped at a stop sign. My auto off engaged, and then my engine shut down. I was stalled out on the road and it took me 6 attempts to restart my car. Message was engine stopped, power steering failure

NHTSA complaint 11731597. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Corolla Cross

Model year Complaints Recalls Deaths
2023 174 4 —
2022 44 2 —

Other 2024 Toyota models

Tundra 320 Grand Highlander 207 RAV4 167 Tacoma 142 Sienna Hybrid 66 Corolla 62 Camry 47 Highlander 39

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst