Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 45 safety complaints
about the 2024 Toyota Corolla Cross with the US government. Of those, 6 describe a crash, 1 mentions a fire, 7 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the electrical system,
named in 12 complaints, 27% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers March 2024 to September 2026 · How this is counted
What is on file
45 complaints on file
45
Complaints
6
Describe a crash
1
Mention fire
7
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
UNKNOWN OR OTHER 13 · 29%
13 29%
ELECTRICAL SYSTEM 12 · 27%
12 27%
ENGINE 7 · 16%
7 16%
FORWARD COLLISION AVOIDANCE 7 · 16%
7 16%
SERVICE BRAKES 6 · 13%
6 13%
EXTERIOR LIGHTING 5 · 11%
5 11%
STRUCTURE 5 · 11%
5 11%
POWER TRAIN 3 · 7%
3 7%
AIR BAGS 2 · 4%
2 4%
LANE DEPARTURE 2 · 4%
2 4%
SEAT BELTS 2 · 4%
2 4%
VEHICLE SPEED CONTROL 2 · 4%
2 4%
0815
One complaint can name several systems, so these add up to more than 45.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2024 at 21.
24 18 12 6
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2024 Toyota COROLLA CROSS, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Not rated
Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Not rated
Not rated
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
SERVICE BRAKES
4 injured · crash · towed
Brakes were malfunctioning and did not work. I was traveling South of Hwy 99 in the middle lane and noticed the vehicles in front of me were slowing down and braking. I attempted to applied the brakes but it was not working. I swerved to the left to avoid a collision with the vehicles in front of me. As I swerved to the left onto the fast lane, I hit the vehicle in that lane. Myself, along with the 3 passengers were transported to the hospital. The vehicle is towed and has not been inspected by the insurance company. Police was called to the scene. There are no recalls that I know of on brakes for my vehicle.
NHTSA complaint 11635753. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed
On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED …
NHTSA complaint 11665945, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash
I am writing to formally report an automobile accident that occurred today and to document a critical safety failure involving my vehicle's airbag system.Incident Description & Safety CompromiseMy car was struck by a large semi-truck and dragged for approximately 15 meters. Despite the severe nature and force of this collision, the airbags failed to deploy fully. This malfunction directly compromised my safety during the crash.Vehicle Maintenance & Diagnostic StatusAuthorized Service History: All routine maintenance and vehicle servicing have been performed exclusively at the authorized dealership.No Prior Notice: The dealership has never informed or warned me about any potential defects, …
NHTSA complaint 11746448, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
1 injured · towed · 50,000 miles
The contact owns a 2024 Toyota Corolla Cross. The contact stated that twice while driving at various speeds and slowing down to make a turn, the brake pedal was depressed but the vehicle failed to slow down as intended and the steering wheel locked up. During the first failure, while the contact’s husband was driving, the vehicle lost power. The vehicle was driven to a gas station and then restarted. The vehicle was then taken to the residence. The contact stated that during the second failure, while the contact was driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to slow down, and the steering wheel locked up. The vehicle ran over a sidewalk with …
NHTSA complaint 11758226, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
Vehicle: 2024 Toyota Corolla Cross Hybrid, 13565 miles, [XXX] Recall: Toyota 26TA08 / NHTSA 26V203 Component: Acoustic Vehicle Alerting System (AVAS) / pedestrian warning sound I am reporting a problem that I noticed following completion of Toyota safety recall 26TA08 on my 2024 Toyota Corolla Cross Hybrid. The recall repair was performed by Toyota dealer , Larry Miller Toyota, Murray UT, XXX, and involved the software update for the vehicle's pedestrian warning sound when operating in reverse. Oil and filter also serviced. Two days after the recall repair the rear power hatch (which has never malfunctioned) would not open. The motor ran to unlock but did not raise the door. Opened the door …
NHTSA complaint 11767875, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
The AC condenser on my 2024 Toyota Corolla Cross suffered a premature failure due to a critical vehicle design flaw. The lower bumper grille features exceptionally wide gaps placed very low to the ground, leaving the delicate aluminum condenser completely unprotected from routine, foreseeable highway debris. Because the climate control system regulates internal dehumidification, this premature failure directly compromises the vehicle's windshield defrosting and defogging capabilities. During temperature changes and damp conditions, the vehicle is unable to adequately clear the inside glass, severely impairing driver visibility and creating an immediate operating hazard on the road.
NHTSA complaint 11766279. Filed by an owner and not verified by NHTSA or by us.
LANE DEPARTURE: BLIND SPOT DETECTION
El auto tiembla como motor viejo asi como su sumbido de motor, las lunes de bolsa de pasa prendiendo, la asistencia de punto ciego en ocasiones no responde asi como para cambio de carril, camara trasera en estado de reversa en ocaciones no enciende o la imagen esta un poco distorsionada, la panta del tableta se apaga en ocaciones cuando auto esta ensendido corriendo en carretera..Cuando el auto en reversa en ocaciones brinca o tiembla como si lo moviera como un brinco.. En carretera a una velocidad más de 75 millas el auto empiesa a temblar.. El asiento de conductor cada comentó se baja solo de su nivel..
NHTSA complaint 11763970. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.
NHTSA complaint 11755403. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.
NHTSA complaint 11755404. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst