CSR
Check a VIN

Look up

About

Toyota · NHTSA safety record

2024 Toyota RAV4

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 174 safety complaints about the 2024 Toyota RAV4 with the US government. Of those, 28 describe a crash, 21 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the engine, named in 38 complaints, 22% of the total. The typical failure was reported at 13,600 miles, the median across the 23 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2023 to September 2026 · How this is counted

What is on file

174 complaints on file

174

Complaints

28

Describe a crash

0

Mention fire

21

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 49 · 28%
ENGINE 38 · 22%
ELECTRICAL SYSTEM 32 · 18%
STEERING 27 · 16%
SERVICE BRAKES 16 · 9%
STRUCTURE 16 · 9%
FORWARD COLLISION AVOIDANCE 15 · 9%
AIR BAGS 12 · 7%
VEHICLE SPEED CONTROL 12 · 7%
POWER TRAIN 8 · 5%
SEAT BELTS 6 · 3%
VISIBILITY/WIPER 6 · 3%
0 23 46

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 174.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 81.

88 66 44 22
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Toyota RAV4, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

BACK OVER PREVENTION:DISPLAY FUNCTION

25V744000 · October 30, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing · up to 1,024,407 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V595000 · September 11, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
The risk
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The remedy
Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Toyota Motor Engineering & Manufacturing · up to 591,377 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

24V911000 · December 5, 2024

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
The risk
A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.
The remedy
Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.

Toyota Motor Engineering & Manufacturing · up to 70 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

4 injured · crash · towed

Airbags, seats, and headrest all failed. State Farm insurance currently has the vehicle. I do not know if the people has been inspected by anybody. The vehicle had no warning lamps message or other symptoms of problems or failure before the collision. I was traveling in the far left lane when traffic came to abrupt stop and I was able to stop 10 to 15 ft from the vehicle in front of me. Two vehicles in my line behind me swerved out of the way. Then a semi truck with a trailer rear-ended me. The front end of the semi truck struck the rear end of my vehicle getting lodged inside my vehicle. My car was then pushed into the car in front of me and dragged 100 to 200 yards down The highway by the

NHTSA complaint 11756167, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

2 injured · crash · towed

Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by Fire Dept requiring jaws of life and removal of windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled

NHTSA complaint 11624321. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

2 injured · crash · towed

Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by fire Dept requiring jaws of life and removing windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled

NHTSA complaint 11627159. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed

Brakes failed to respond wheels locked and steering shut down

NHTSA complaint 11677533. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I was stopped for one minute in a drive-thru, and when I took my foot off the brake to accelerate, the vehicle stalled. It told me "Engine Stopped Power Steering Low". I moved out of the drive-thru in neutral, turned off the car then turned it back on. Everything was okay and had no issues. At the time of the accident, my windshield wipers were on. My eninge's auto stop/start was also on. There was a safety risk because my car stalled out when starting up, causing me to have to turn off the car and turn it back on while stopped. I have not been able to reproduce the problem with my dealer yet. I have not had the vehicle inspected by the manufacturer, police, or insurance representatives? I

NHTSA complaint 11765464, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
forward recognition camera malfunctioned which turns off all front camera associated systems including the entire toyota safety sense system. Precollison system malfunctions, lane tracing, adaptive cruise, and headlight system all malfunction when this camera is out. The car is only 2 years old and had to have the entire camera replaced for $2,000.

NHTSA complaint 11764251. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · towed

On 9/06/2026 my 2024 Toyota RAV4 Hybrid was involved in a severe collision where the impact occured on the drivers side at the passenger door. The vehicle spun several times before coming to a stop. During the spins the front passenger door flew opening. My wife was sitting in the passenger seat her seatbelt successfully restrianted her preventing ejection and injury. However the unlatching of a non impacted door under rotational forces represents a catastrophic structural or mechanical latch failure that poses an imminent risk occupant ejection.

NHTSA complaint 11762632. Filed by an owner and not verified by NHTSA or by us.

STEERING
I own a 2024 Toyota RAV4. At approximately 38,300 miles, an authorized Toyota dealership diagnosed a failed rack-and-pinion/steering rack assembly that required replacement. Before the repair, I began noticing a squeaking noise when turning the steering wheel. The noise became progressively louder over time. The symptoms continued to worsen until the vehicle was inspected by the Toyota dealership. The vehicle has been regularly maintained, and there was no collision or other known event that would explain this failure. The steering rack required replacement only about 2,200 miles beyond Toyota’s 36,000-mile basic warranty. Because the rack-and-pinion assembly is a critical steering

NHTSA complaint 11760067, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The internal GPS compass is faulty, causing turn-by-turn instructions to be confusing, constantly changing, and suggesting illegal turns. These problems are constant, which makes driving dangerous unless GPS is not used. Evidence: [XXX] [XXX] Toyota acknowledges the problem, but will not fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11758696. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · crash · towed · 51,020 miles

The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 2–4 MPH, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was uncontrollable. The vehicle drove onto a sidewalk curb and crashed into a concrete post before coming to a stop. There was no damage to the concrete post. The contact stated that the front camera and traction malfunction error messages were displayed. The contact stated that the failure had occurred while the contact was driving in a parking lot and attempting to park the vehicle. The vehicle was towed to a local collision shop. No Police report was filed. The

NHTSA complaint 11758203, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota RAV4

Model year Complaints Recalls Deaths
2025 88 3 —
2023 157 3 —
2022 145 1 2
2021 387 1 —
2020 635 6 —
2019 879 7 —
2018 331 3 —
2017 307 3 2
2016 240 3 —
2015 304 4 1
2014 197 4 —
2013 257 2 1
2012 260 5 —
2011 287 11 —
2010 400 14 —

Other 2024 Toyota models

Tundra 339 Grand Highlander 233 Tacoma 151 Sienna Hybrid 69 Corolla 63 Camry 50 Corolla Cross 45 Highlander 42

Complaints on file, same model year.

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst