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Toyota · NHTSA safety record

2015 Toyota RAV4

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

302

Complaints

37

Crashes

41

Fires

30

Injuries

1

Deaths

Owners of the 2015 Toyota RAV4 have filed 302 safety complaints with NHTSA between December 2014 and June 2026. The most complained-about system is the electrical system, named in 84 of them (28%). The typical failure was reported at 35,000 miles, the median across the 170 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

23V734000 · November 1, 2023

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
The risk
A battery short circuit increases the risk of a fire.
The remedy
Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.

Toyota Motor Engineering & Manufacturing · up to 1,853,568 vehicles across all model years covered

STEERING:ELECTRIC POWER ASSIST SYSTEM

15V144000 · March 13, 2015

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
The risk
An unexpected loss of power steering increases the risk of a crash.
The remedy
Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 110,085 vehicles across all model years covered

TRAILER HITCHES

15V011000 · January 16, 2015

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.
The risk
If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.
The remedy
SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.

Southeast Toyota Distributors, LLC · up to 1,140 vehicles across all model years covered

EQUIPMENT

14V828000 · December 30, 2014

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
The risk
Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
The remedy
SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.

Southeast Toyota Distributors, LLC · up to 3,958 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Battery Hold Down Bracket Thermal Events

PE21005

Closed preliminary evaluation · opened February 25, 2021 · closed August 12, 2024 · led to recall 23V734

the electrical system

The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of opening, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on replacement batteries installed in the subject vehicles. No reported fire event identified in PE21005 involved the originally supplied 12V battery. The reported fires took place in vehicles known to contain aftermarket batteries or whose age exceeded the expected life of the original equipment battery. ODI identified battery dimensioning as it relates to the battery retention system (hold down bracket, radiator support bolt, J-hook, and battery tray) as the main factor set in the contact between the battery hold down bracket contacting the positive terminal of the 12V battery. The subject vehicles carried over the same battery tray and retention system from the prior generation (MY2006 – MY2012) of RAV4 vehicles. However, the subject vehicles were equipped with a dimensionally smaller battery (Group 35) than the prior generation (Group 24F). The smaller- length measurement in the Group 35 battery size in a battery tray originally designed to fit a Group 24F battery contributed to increased potential for battery movement which was exacerbated by the diversity in aftermarket battery configuration and irregularities intrinsic to battery replacement procedures. Battery movement coupled with the proximity of the B+ terminal on the battery and the grounded electrically conductive hold down bracket set the stage for a short to ground leading to an engine stall (if in operation) followed by a vehicle fire. This investigation was not able to classify the installation status, battery size, or cause of every allegation due to the fire event causing damage to the area, inaccessible vehicle, modification to the battery retention system after the event, and/or inconclusive photographic evidence. Toyota's investigation of the issue identified aftermarket battery catalogs that listed an improper battery replacement size (Group 26R) that would nevertheless fit into the subject vehicles whose battery retention system is incapable of reliably restraining a Group 26R battery. On 18 November 2021, Toyota initiated a consumer advisory campaign (21TG01) to the subject vehicle owners, notifying them of the correct size battery and offering a free inspection of the battery and retention hardware, a caution label to affix to the hold down bracket, and a discounted replacement 12V battery. This investigation with Toyota established three broad categories to characterize the battery retention system state of a given vehicle: "correct", "minor mis-installation", and "major mis-installation". - The "correct" terminology references the front bolt, bracket, and J-hook installed in a position not in contact with the positive battery terminal and the front bolt torqued to 17 Nm and the J-hook engaged with the tray hole and torqued to 4.9 Nm. - A "minor mis-installation" would describe the three retention components installed in the prescribed location, however not to the correct torque values. - The "major mis-installation" condition would constitute a retention component missing or disconnected from the system. Toyota's own testing used five exemplar batteries installed on a subject vehicle in each battery categorization resulted in: - Contact between the B+ terminal and hold down bracket in "major mis-installations" - Movement of the battery in "minor mis-installations" - No observable motion in "correct" installations. ODI conducted its own evaluation of the Toyota- specified replacement battery and 5 aftermarket Group 35 batteries. The six batteries tested conformed to the Group 35 Battery Council International (BCI) standard on overall dimensional tolerance and terminal location. That standard does not define the edge shape or material of battery casing. Physical interaction between the hold down bracket and the battery case and the friction between the casing material and the battery tray resulted in a large variability in movement forces required to incite movement when the battery was installed in the "correct" condition. Resulting in movement at an induced lateral load between 0.6 G and 1.91 G equivalent force across each battery. This force is higher than a typical vehicle could exert in a steady state turn and would only experience loads through brief shock or impulses. Multiple shock or impulse loads across time would contribute to a delay between the replacement battery installation and the fire event. Likelihood of a fire event increases as the installation method degraded from the "correct", to "minor mis-installation", and then to "major mis-installation". Protruding vent caps atop some of the batteries tested aided in restricting battery movement relative to the hold down. An absence of vent caps permitted additional movement. Following several discussions and vehicle inspections with ODI during this investigation, on 01 November 2023, Toyota filed a safety recall (NHTSA 23V-734) of 1,853,568 MY 2013 through MY 2018 Toyota RAV4 vehicles to reduce the risk of a vehicle fire with redesigned battery retention components. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 302.

ELECTRICAL SYSTEM 84 28%
UNKNOWN OR OTHER 60 20%
STEERING 45 15%
ENGINE 37 12%
SERVICE BRAKES 30 10%
STRUCTURE 30 10%
POWER TRAIN 25 8%
VEHICLE SPEED CONTROL 21 7%
AIR BAGS 15 5%
FUEL/PROPULSION SYSTEM 12 4%
EXTERIOR LIGHTING 6 2%
SEAT BELTS 6 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 37.

2014 2015 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 death · 4 injured · crash · towed · 45,000 miles

TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT ANOTHER VEHICLE WAS APPROACHING HEAD ON TOWARDS HIM. THE CONTACT ATTEMPTED TO AVOID A CRASH AND MOVED OVER TO THE OTHER SIDE OF THE HIGHWAY; HOWEVER, THE OTHER VEHICLE DID THE SAME THING. THE OTHER VEHICLE STRUCK THE CONTACT ON THE PASSENGER SIDE OF THE VEHICLE. A POLICE REPORT WAS FILED. THE AMBULANCE WAS CALLED AND FOUR OUT OF THE FIVE OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL. A TEN YEAR OLD OCCUPANT WAS AIR LIFTED TO THE HOSPITAL AND LATER DIED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. PRIOR TO THE CRASH, THE CONTACT WAS ALERTED THAT THE REAR PASSENGER SIDE SEAT BELT WAS

NHTSA complaint 11074492, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

3 injured · crash · towed · 20,000 miles

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA complaint 10883451. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 24,000 miles

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND TWO PASSENGERS SUSTAINED MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO EXPRESS TOWING'S FACILITY. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA complaint 11061200. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed · 1,500 miles

BRAKES DID NOT RESPOND WHILE DRIVING AND AN ACCIDENT OCCURRED.

NHTSA complaint 10785270. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

189,000 miles

The contact owns a 2015 Toyota Rav4. The contact stated that the radio was inoperable. The contact stated that the gauges failed to properly operate. While driving 65 MPH, the vehicle lost power steering functionality. Additionally, the rearview camera image was reversed before becoming inoperable. The ABS, AWD, and engine warning lights were illuminated. The vehicle was taken to an independent mechanic, and an undisclosed fuse was replaced. The mechanic made the contact aware of NHTSA Campaign Number: 15V144000 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and scheduled an appointment with the dealer for the recall

NHTSA complaint 11746428, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Car’s sunroof exploded while driving, was going about 55 on the highway and I heard a loud pop followed by the sound of breaking glass which I found to be my whole sunroof exploding from the inside out. This is dangerous because of the possibility of glass landing on people or in the car leading to potential injury. This issue is apparently one that happens fairly commonly. The component has not been checked yet. There were no warning signs, just a swift explosion and damage.

NHTSA complaint 11740146. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Purchased less than 2 months ago from Performance Mitsubishi in Delray Beach FL. Lift gate was not opening and closing properly. Yesterday the hinges broke and lift gate won't shut. It appears there is a class action lawsuit for this issue. I am now responsible for fixing this because the dealership won't.

NHTSA complaint 11738886. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

fire

On Friday February 27, 2026 as the vehicle was being driven it caught fire. Fire department and sheriffs office was called to the scene. Vehicle fire was put out but the whole front end burned.

NHTSA complaint 11721498. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
There were two recalls on paint chipping off the body of the car. The last one ended in Nov 2025 I think. BUT...there are many of us who had no idea there was a paint recall, me included. I brought my Rav (great car btw, no issues with how it runs at all) thru a car wash over Thanksgiving, and two softball size paint chips came off, probably due to high pressure water. I then researched the paint and found out that there WAS a recall but I just missed it. This recall needs to be extended needs for I have paint chips missing now all over my car. This is unacceptable from a great car company like Toyota, they need to stand by something so basic as paint quality. The paint color in question is

NHTSA complaint 11710487, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The oil filter housing is made of plastic and can crack when removing and installing and if not alert after an oil change, the engine can blow if oil drains out under pressure.

NHTSA complaint 11709758. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota RAV4

Model year Complaints Recalls Deaths
2025 78 3
2024 167 3
2023 149 3
2022 139 1 2
2021 382 1
2020 627 6
2019 873 7
2018 330 3
2017 304 3 2
2016 236 3
2014 197 4
2013 256 2 1
2012 260 5
2011 287 11
2010 400 14

Other 2015 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst