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Toyota · NHTSA safety record

2024 Toyota Sienna Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

66

Complaints

4

Crashes

0

Fires

8

Injuries

0

Deaths

Owners of the 2024 Toyota Sienna Hybrid have filed 66 safety complaints with NHTSA between March 2024 and August 2026. The most complained-about system is the brakes, named in 15 of them (23%). The typical failure was reported at 18,913 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V876000 · December 17, 2025

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY:RECLINER

25V086000 · February 13, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
The risk
An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
The remedy
Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Toyota Motor Engineering & Manufacturing · up to 167,802 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 66.

UNKNOWN OR OTHER 16 24%
SERVICE BRAKES 15 23%
ENGINE 7 11%
VEHICLE SPEED CONTROL 7 11%
STRUCTURE 6 9%
SEATS 5 8%
FORWARD COLLISION AVOIDANCE 4 6%
POWER TRAIN 4 6%
TIRES 3 5%
FUEL/PROPULSION SYSTEM 2 3%
LATCHES/LOCKS/LINKAGES 2 3%
SUSPENSION 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 31.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured · crash · towed · 3,000 miles

The contact owned a 2024 Toyota Sienna Hybrid. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated the vehicle was unstoppable. The contact stated the option was to crash into the three vehicles which were coming from the opposite direction or to crash into the pole to bring the vehicle to a stop and avoid injuring pedestrians. The paramedics and the Police department arrived at the scene of the crash. The contact's wife, who was the occupant of the front passenger's seat, was transported to the local hospital. The contact sustained bruises and an open

NHTSA complaint 11648352, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed

Moving about 55 miles per hour on right lane of I-95 the Jeep in front of me braked abruptly. I braked hard but as my Sienna was quickly slowing down to stop, the brake pad felt spongy when it was slower and as I pressed even harder, it seemed to have stopped decelerating at that slower speed and that was when my Sienna slammed into the back of the Jeep. Happened today on July 15, 2026 at around 4:24 EST. I will also file this same report to Toyota. My wife and I are at the hospital getting checked, but my Sienna looked undrivable.

NHTSA complaint 11750717. Filed by an owner and not verified by NHTSA or by us.

WHEELS

2 injured

We had a complete tire blowout of the rear driver tire in the desert, the temperature was 108° ambient. Toyota did not mention to us nor did the dealership that the car does not have a spare tire. We were 50 miles from any service Including cell service, I had to walk a mile to find cell service meanwhile two of our kids experience heat exhaustion. It took four hours to get the Vehicle towed. In that time our children experience heat exhaustion and had to be taken to the hospital. This is a huge oversight part to not make the customer aware that the vehicle especially family vehicle does not have safety equipment like a spare tire. In the desert this is a life and death issue that was not

NHTSA complaint 11611906, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

The driver side power sliding door failed to detect my [XXX] and ended up squishing it and we struggled for over a minute for the door to open. I have a video of the incident as it was captured by our security cameras, but I cannot upload it here. This was no the first time the doors have failed to detect someone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11692273. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have never been in an accident in my 31 years of driving. However, I am worried that this van is going to cause me to be hit. Several times I have pulled out to make a left or right turn and my gas pedal does NOTHING. I can push it clear to the floor and NOTHING!!! Cars end up slamming on their brakes and honking at me but there's nothing I can do. This is EXTREMELY scary and a HUGE HUGE HUGE manufacturing flaw. There needs to be a recall for this to be fixed before people are injured.

NHTSA complaint 11754568. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Unexplained acceleration during braking which has caused the vehicle to appear to accelerate further during braking actions causing driver to apple brakes harder

NHTSA complaint 11751146. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Rear Tail Lights Failed... Brake and Signals work. This was repaired through the dealership. 4 connectors and housing replaced invoice shows part 909890-10942. I am writing to express my concern regarding repeated tail light failures on my black Toyota Sienna that appear to be caused by wiring connection issues. This defect creates a serious safety hazard for my family, other motorists, and pedestrians, particularly in rural areas where there is little to no street lighting. I live in the country, where many roads are unlit and visibility at night is already limited. Because my vehicle is black, it blends into the darkness when the tail lights fail. Drivers approaching from behind may not

NHTSA complaint 11750825, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HATCHBACK/LIFTGATE
The power liftgate on my 2024 Toyota Sienna consistently fails to complete a full close-and-latch cycle. When activated, the liftgate begins its closing sequence normally but then aborts the cycle during the final stages of latching. The system emits an audible beeping signal and the liftgate reverses direction, reopening approximately one-quarter of the way. This failure occurs repeatedly when the vehicle is stationary with no external obstruction present. Multiple repeated attempts to close the liftgate using standard operation (key fob, interior switch, and exterior switch) result in the same failure pattern. The system does not complete a secure latch. Eventually, the liftgate can only

NHTSA complaint 11746650, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Center console malfunction. They were always items get slipped into it and unable to close which cause hazardous as the console unable to opem or close

NHTSA complaint 11744678. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Sienna Hybrid

Model year Complaints Recalls Deaths
2025 263 4 1
2023 65 1 —
2022 18 1 —
2021 37 2 —

Other 2024 Toyota models

Tundra 320 Grand Highlander 207 RAV4 167 Tacoma 142 Corolla 62 Camry 47 Corolla Cross 41 Highlander 39

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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