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Toyota · NHTSA safety record

2022 Toyota Corolla Cross

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

44

Complaints

6

Crashes

1

Fires

11

Injuries

0

Deaths

Owners of the 2022 Toyota Corolla Cross have filed 44 safety complaints with NHTSA between August 2022 and July 2026. The most complained-about system is the engine, named in 14 of them (32%). The typical failure was reported at 31,250 miles, the median across the 2 complaints that gave an odometer reading.

Complaints rose 27% year on year: 14 in the twelve months to 2026-Q1, against 11 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:FRONTAL

23V864000 · December 20, 2023

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Toyota Motor Engineering & Manufacturing · up to 12,575 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

23V384000 · May 30, 2023

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Toyota Motor Engineering & Manufacturing · up to 96,007 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 44.

ENGINE 14 32%
UNKNOWN OR OTHER 12 27%
ELECTRICAL SYSTEM 8 18%
POWER TRAIN 8 18%
AIR BAGS 6 14%
STEERING 6 14%
SEATS 3 7%
VISIBILITY/WIPER 3 7%
FUEL/PROPULSION SYSTEM 2 5%
SEAT BELTS 2 5%
SERVICE BRAKES 2 5%
SUSPENSION 2 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 12.

2022 2025 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured · crash · towed

The phone charger stopped working. During driving, the dashboard lights up and then break failed and steering became out of control. As a result, car crushed to another car and went to different lane and hit another car. All airbags deployed. Car is total loss. Police was at the scene. All drivers have minor injuries. Reported the issue to the insurance.

NHTSA complaint 11595910. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

I was involved in a frontal collision in which I rear-ended another vehicle. The impact was significant enough to cause a fractured sternum due to the seat belt restraint. However, the front airbags did not deploy. I had a passenger in the vehicle, and we were both wearing our seatbelts at the time of the crash. I am concerned that the airbags failed to deploy despite the severity of the impact and the resulting injury. I believe this may indicate a defect in the airbag system or the airbag control unit (ACU). I am submitting this report to ensure the issue is investigated and to help prevent potential harm to other drivers. After the collision the car was not drivable due to an airbag

NHTSA complaint 11691040, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

Hello, I was involved in a accident o March 11 2025 in [XXX] on [XXX] and [XXX] It happened around 2pm cst. There was substantial damage to my vehicle, and my Air Bags did Not Deploy. There are no recalls for this on the vehicle, but Toyota has sent recalls out on other 2022 and 2023 Toyota Corolla Cross's, but not ours. The vehicle was towed by Anderson Towing and Collision. I reported this to my insurance company Progressive. The vehicle is being stored there for now at Anderson's [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11723842. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.

NHTSA complaint 11723968. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Car shuts off randomly saying low steering power, will restart after a few minutes. This a safety issue that can lead to a crash.

NHTSA complaint 11753486. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I received the engine maintenance required notification on 7/11. On 7/13, I called my Toyota to make an appt to bring it in at 9 AM. The ran diagnostics for $180 and then the test results said the engine coolant valve is stuck open or closed but either is dangerous because my car could overheat. This is a $850 repair. It sounds like this same part was used on another Toyota suv and the warranty was extended for those so this part needs to be recalled or warranty extended for the 2022 Toyota Corolla Cross as well. I was waiting for this repair to be done for 5 hours total.

NHTSA complaint 11750359. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
While driving at highway speeds 65mph in HOV lane (wall was to driver side), the back driver side window exploded. There was no external objects on the road that could explain the damage. No scratches or other body damage to suggest something was kicked up or impacted it. The window spontaneously exploded sending shards of glass inside the back of the vehicle. Upon inspection of the back inside of the vehicle there is no foreign objects to explain the explosion. The windows were not down or cracked, temperature outside was 83F with no winds or other weather. This is a hazard especially to back passengers and god forbid drivers. Please take this account to make Toyota fix this issue, it’s

NHTSA complaint 11735140, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

Driver side knee bolster airbag did not inflate correctly resulting in impact of lower leg to airbag hatch door and under dash area. Driver and passenger seatbelts flung open during accident. Driver hit top of thigh against steering wheel. No safety recalls per VIN search. No warning lamps, messages, or symptoms proof to accident.

NHTSA complaint 11733797. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Corolla Cross

Model year Complaints Recalls Deaths
2024 41 0 —
2023 174 4 —

Other 2022 Toyota models

Tundra 419 Highlander 230 RAV4 139 Corolla 95 Camry 58 Tacoma 57 Venza 40 4Runner 39

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst