Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 46 safety complaints
about the 2022 Toyota Corolla Cross with the US government. Of those, 6 describe a crash, 1 mentions a fire, 11 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the air bags and the electrical system.
The most complained-about system is the engine,
named in 14 complaints, 30% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers August 2022 to September 2026 · How this is counted
What is on file
46 complaints on file
46
Complaints
6
Describe a crash
1
Mention fire
11
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
ENGINE 14 · 30%
14 30%
UNKNOWN OR OTHER 13 · 28%
13 28%
ELECTRICAL SYSTEM 8 · 17%
8 17%
POWER TRAIN 8 · 17%
8 17%
AIR BAGS 6 · 13%
6 13%
STEERING 6 · 13%
6 13%
SEATS 3 · 7%
3 7%
VISIBILITY/WIPER 3 · 7%
3 7%
ENGINE AND ENGINE COOLING 2 · 4%
2 4%
FUEL/PROPULSION SYSTEM 2 · 4%
2 4%
SEAT BELTS 2 · 4%
2 4%
SERVICE BRAKES 2 · 4%
2 4%
0815
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 46.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 12.
16 12 8 4
222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2022 Toyota COROLLA CROSS, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Not rated
Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Not rated
Not rated
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Toyota Motor Engineering & Manufacturing · up to 12,575 vehicles across all model years covered
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Toyota Motor Engineering & Manufacturing · up to 96,007 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
SERVICE BRAKES
2 injured · crash · towed
The phone charger stopped working. During driving, the dashboard lights up and then break failed and steering became out of control. As a result, car crushed to another car and went to different lane and hit another car. All airbags deployed. Car is total loss. Police was at the scene. All drivers have minor injuries. Reported the issue to the insurance.
NHTSA complaint 11595910. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
I was involved in a frontal collision in which I rear-ended another vehicle. The impact was significant enough to cause a fractured sternum due to the seat belt restraint. However, the front airbags did not deploy. I had a passenger in the vehicle, and we were both wearing our seatbelts at the time of the crash. I am concerned that the airbags failed to deploy despite the severity of the impact and the resulting injury. I believe this may indicate a defect in the airbag system or the airbag control unit (ACU). I am submitting this report to ensure the issue is investigated and to help prevent potential harm to other drivers. After the collision the car was not drivable due to an airbag …
NHTSA complaint 11691040, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
Hello, I was involved in a accident o March 11 2025 in [XXX] on [XXX] and [XXX] It happened around 2pm cst. There was substantial damage to my vehicle, and my Air Bags did Not Deploy. There are no recalls for this on the vehicle, but Toyota has sent recalls out on other 2022 and 2023 Toyota Corolla Cross's, but not ours. The vehicle was towed by Anderson Towing and Collision. I reported this to my insurance company Progressive. The vehicle is being stored there for now at Anderson's [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11723842. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.
NHTSA complaint 11723968. Filed by an owner and not verified by NHTSA or by us.
ENGINE AND ENGINE COOLING
The contact owns a 2022 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed, the message "Engine Maintenance Required" was displayed on the instrument panel. The vehicle was taken to a dealer, where it was diagnosed with an internal failure, and the engine coolant bypass valve needed to be replaced. The manufacturer was notified of the failure.
NHTSA complaint 11762136. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
The vehicle's "Engine Maintenance Required" dashboard message illuminated due to a total failure of the Engine Coolant Bypass Valve, throwing Diagnostic Trouble Code (DTC) P268115. A certified Toyota dealership diagnostic inspection confirmed that an internal seal leak allowed pressurized engine coolant to short out the valve's electrical circuit, rendering the component completely inoperable. This component is responsible for regulating engine temperature and routing coolant to prevent the engine from overheating. Because the valve has suffered an internal electrical short, it cannot redirect coolant appropriately, introducing a severe risk of sudden engine overheating and catastrophic …
NHTSA complaint 11761350, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Car shuts off randomly saying low steering power, will restart after a few minutes. This a safety issue that can lead to a crash.
NHTSA complaint 11753486. Filed by an owner and not verified by NHTSA or by us.
ENGINE
I received the engine maintenance required notification on 7/11. On 7/13, I called my Toyota to make an appt to bring it in at 9 AM. The ran diagnostics for $180 and then the test results said the engine coolant valve is stuck open or closed but either is dangerous because my car could overheat. This is a $850 repair. It sounds like this same part was used on another Toyota suv and the warranty was extended for those so this part needs to be recalled or warranty extended for the 2022 Toyota Corolla Cross as well. I was waiting for this repair to be done for 5 hours total.
NHTSA complaint 11750359. Filed by an owner and not verified by NHTSA or by us.
VISIBILITY/WIPER
While driving at highway speeds 65mph in HOV lane (wall was to driver side), the back driver side window exploded. There was no external objects on the road that could explain the damage. No scratches or other body damage to suggest something was kicked up or impacted it. The window spontaneously exploded sending shards of glass inside the back of the vehicle. Upon inspection of the back inside of the vehicle there is no foreign objects to explain the explosion. The windows were not down or cracked, temperature outside was 83F with no winds or other weather. This is a hazard especially to back passengers and god forbid drivers. Please take this account to make Toyota fix this issue, it’s …
NHTSA complaint 11735140, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
Driver side knee bolster airbag did not inflate correctly resulting in impact of lower leg to airbag hatch door and under dash area. Driver and passenger seatbelts flung open during accident. Driver hit top of thigh against steering wheel. No safety recalls per VIN search. No warning lamps, messages, or symptoms proof to accident.
NHTSA complaint 11733797. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed December 20, 2023.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst