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Toyota · NHTSA safety record

2020 Toyota Tundra

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 46 safety complaints about the 2020 Toyota Tundra with the US government. Of those, 4 describe a crash, 1 mentions a fire, 3 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the engine, named in 6 complaints, 13% of the total. The typical failure was reported at 3,000 miles, the median across the 19 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2019 to September 2026 · How this is counted

What is on file

46 complaints on file

46

Complaints

4

Describe a crash

1

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 9 · 20%
ENGINE 6 · 13%
FUEL/PROPULSION SYSTEM 6 · 13%
ELECTRICAL SYSTEM 4 · 9%
FORWARD COLLISION AVOIDANCE 4 · 9%
SERVICE BRAKES 4 · 9%
STEERING 4 · 9%
EXTERIOR LIGHTING 3 · 7%
POWER TRAIN 3 · 7%
STRUCTURE 3 · 7%
AIR BAGS 2 · 4%
SEATS 2 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 46.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 13.

16 12 8 4
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Toyota TUNDRA, and it is a separate question from what owners report going wrong later.

Test PU/CC 2WD PU/CC 4WD PU/EC 2WD PU/EC 4WD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 21.9% 19.8% 21.9% 19.8%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

STEERING:HYDRAULIC POWER ASSIST SYSTEM

21V920000 · November 23, 2021

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
The risk
An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.

Toyota Motor Engineering & Manufacturing · up to 22,462 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

21V688000 · September 2, 2021

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Tundra vehicles. The headlight electrical circuits may power the high and low beams simultaneously, which could overheat the electrical connector.
The risk
An overheated electrical connector can increase the risk of a fire.
The remedy
Dealers will modify the engine wire harness assembly and replace any damaged bulb, bulb connector, and/or headlight assembly as necessary, free of charge. Owner notification letters were mailed April 25, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB06 and 21TA06.

Toyota Motor Engineering & Manufacturing · up to 158,489 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V682000 · November 4, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Toyota Motor Engineering & Manufacturing · up to 1,525,742 vehicles across all model years covered

EXTERIOR LIGHTING:TURN SIGNAL

20V410000 · July 15, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2020 Toyota Tundra vehicles equipped with LED headlight assemblies. Due to a wiring error, the front turn signals may not flash brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the turn signals or hazard lamps do not flash brightly enough, other drivers may fail to see that the turn signal or hazard lamp functions have been activated, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will modify the wire harness connected to the front turn signal bulbs free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-800-270-9371. Toyota's number for this recall is 20TB12/20TA12.

Toyota Motor Engineering & Manufacturing · up to 183,397 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 7,500 miles

A DUMP TRUCK CAME OFF OF THE HIGHWAY AND MADE AN ILLEGAL TURN IN FRONT OF ME. HE CAUSED A FRONTAL IMPACT ON MY VEHICLE AND THE AIR BAGS DID NOT DEPLOY. I WAS TRAVELING 55 MPH WITH A TRAILER ATTACHED AND SLAMMED ON BRAKES BUT STILL IMPACTED HIM REALLY HARD. I WAS ON THE FEEDER OR FRONTAGE ROAD.

NHTSA complaint 11308895. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

was struck in front right corner of truck and air bags did not deploy or the automatic braking system did not respond causing me to be thrown in to rearview mirror and breaking the windshiled and causing body harm to my head and spine

NHTSA complaint 11497682. Filed by an owner and not verified by NHTSA or by us.

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire

The contact owns a 2020 Toyota Tundra. The contact stated that while the vehicle was parked, the contact discovered that there was smoke inside the vehicle. The contact opened the front passenger side door and discovered that the front passenger seat was burned and had melted. The contact stated that the front passenger seat had caught on fire and extinguished itself prior to the contact discovering the smoke. The origin of the fire was from the front passenger’s heated seat function. No warning lights were illuminated. The vehicle was unoccupied during the fire. Neither a Fire nor a Police Report was filed. The vehicle remained at the residence. The dealer was contacted, and the contact

NHTSA complaint 11712203, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed · 6,600 miles

MY SON WAS DRIVING MY 2020 TOYOTA TUNDRA AND HE WAS TRAVELING APPROXIMATELY 30 MPH AND WAS NOT PAYING ATTENTION AND FOR SOME REASON THE PRE COLLISION SYSTEM DID NOT ENGAGE AND STOP OR EVEN SLOW THE TRUCK DOWN HE SLAMMED INTO ANOTHER TRUCK AND THAT TRUCK WAS PUSHED INTO ANOTHER CAR LUCKILY NO ONE WAS HURT.

NHTSA complaint 11338155. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
When driving on the freeway at 70mph speeds during rush hour, I lost all power to the vehicle causing me to have to immediately pull to the side of the freeway with minimal control of the vehicle. I had to come to a complete stop on the freeway putting myself and others at high risk for a high speed crash. There were no warning lamps just a full system failure. There are recalls on certain VIN numbers for the Denso Low Pressure Fuel Pump and a class action lawsuit settlement that resulted in Customer Support Program 23TE05 but when I called Toyota they said my VIN did not qualify.

NHTSA complaint 11766148. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Between the hours of 11:00 a.m. and 1:00 p.m. while heading west with cruise control on and I passed a truck that was fully in the left turn lane my vehicle has done a collision avoidance complete stop three time in the same day. I wasn’t tailgating and I was doing the speed limit of 55 mph. The road was very straight. It did this twice before about a year ago. I reported it to the dealer and they could find nothing wrong with my vehicle.

NHTSA complaint 11747957. Filed by an owner and not verified by NHTSA or by us.

STEERING
Steering is intermittently difficult, almost as if no power steering. Steering wheel does not return to center after a turn. There were no warning lamps or messages displayed on the vehicle. This is a safety issue in that it could an accident by not responding properly to driver input. Took vehicle to Toyota dealer who diagnosed problem as "Intermediate Steering Shaft Binding." Toyota dealer replaced steering intermediate shaft. Dealer kept old steering shaft.

NHTSA complaint 11735058. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
In a 2020 Toyota Tundra, 1794 Edition (60k miles), traveling at normal highway speed, the moonroof glass panel spontaneously exploded. There was no previous damage or modification to the moonroof panel. Panel explosion was extremely loud and surprising. Large pieces of glass were blown back onto the highway. If the shade was not drawn at this time, large amounts of glass would have also rained down onto the driver and passenger of the vehicle. Clear dash camera footage shows speed under the speed limit, and no impact from any sort of debris.

NHTSA complaint 11733266. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
IN BACK CEILING LEAKING WORSE NOW...

NHTSA complaint 11696219. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Tundra

Model year Complaints Recalls Deaths
2026 32 1 —
2025 134 5 —
2024 339 10 —
2023 407 13 —
2022 428 13 —
2021 24 2 —
2019 74 9 —
2018 100 8 —
2017 78 5 —
2016 120 5 —
2015 49 4 —
2014 93 4 —
2013 85 5 —
2012 155 3 —
2011 134 10 —
2010 163 15 —

Other 2020 Toyota models

RAV4 635 Highlander 317 Corolla 306 Camry 274 Tacoma 87 C-HR 64 Sienna 38 4Runner 33

Complaints on file, same model year.

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst