Recall · 20V388000
Jayco recalled 3 models over structure
666
Vehicles covered
3
Models
9
Model years
July 2, 2020
Filed with NHTSA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- The defect
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- What it can cause
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- What the dealer does
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| EntegraQwest | 2019 to 2021 | Not published here |
| JaycoMelbourne | 2019 to 2021 | Not published here |
| JaycoMelbourne Prestige | 2019 to 2021 | Not published here |
How this campaign compares
At 666 vehicles this is a bigger campaign than 54% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Jayco vehicles have been recalled over the structure 14 times before this, most recently in December 2019 as 19V873000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 23V486000 (visibility), 23V390000 (electrical system), 23V081000 (power train), 22V663000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Jayco, Inc. with NHTSA on July 2, 2020 as campaign 20V388000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-07-02.
Independent developer and analyst