CSR

Recall · 20V389000

Kia Motors America recalled the KIA Soul EV over power train

3,714

Vehicles covered

1

Model

2

Model years

July 2, 2020

Filed with NHTSA

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

The defect
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
What it can cause
Unintended vehicle movement can increase the risk of a crash.
What the dealer does
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
KiaSoul EV2015 to 2016Not published here

How this campaign compares

At 3,714 vehicles this is a bigger campaign than 72% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2015 to 2016, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.

Kia vehicles have been recalled over the power train 6 times before this, most recently in October 2016 as 16V705000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 13 complaints with NHTSA, 11 of them before this campaign was filed. 5 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2017, 3 years before this filing.

The vehicles on this campaign carry 2 other recalls published here: 23V724000 (power train), 23V218000 (electrical system).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Kia Motors America with NHTSA on July 2, 2020 as campaign 20V389000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-07-02.
Independent developer and analyst