Recall · 23V724000
Kia America recalled the KIA Soul EV over power train
6,262
Vehicles covered
1
Model
5
Model years
October 26, 2023
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- The defect
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- What it can cause
- Unintended vehicle movement can increase the risk of a crash.
- What the dealer does
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| KiaSoul EV | 2015 to 2019 | 2017 |
How this campaign compares
At 6,262 vehicles this is a bigger campaign than 76% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2015 to 2019, so the oldest vehicles on it were 8 model years old when the defect was reported to NHTSA.
Kia vehicles have been recalled over the power train 12 times before this, most recently in July 2023 as 23V534000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 5 model years the campaign names. Their owners have filed 31 complaints with NHTSA, 23 of them before this campaign was filed. 7 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2017, 6 years before this filing.
The vehicles on this campaign carry 3 other recalls published here: 23V218000 (electrical system), 22V031000 (air bags), 20V389000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Kia America, Inc. with NHTSA on October 26, 2023 as campaign 23V724000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-10-26.
Independent developer and analyst