CSR

Recall · 20V394000

Daimler Coaches North America recalled 2 models over structure

58

Vehicles covered

2

Models

2

Model years

July 3, 2020

Filed with NHTSA

STRUCTURE:BODY

The defect
Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
What it can cause
If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
What the dealer does
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
SetraS407 CC2018Not published here
SetraS417 TC2020Not published here

How this campaign compares

At 58 vehicles this is a small campaign: 76% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2018 to 2020, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.

Setra vehicles have been recalled over the structure 3 times before this, most recently in April 2020 as 20V190000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 2 other recalls published here: 20V406000 (electronic stability control (esc)), 20V190000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Daimler Coaches North America with NHTSA on July 3, 2020 as campaign 20V394000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-07-03.
Independent developer and analyst