Recall · 20V395000
Mercedes-Benz USA recalled 7 models over electrical system
5,399
Vehicles covered
7
Models
12
Model years
July 6, 2020
Filed with NHTSA
ELECTRICAL SYSTEM:SOFTWARE
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
- What it can cause
- If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
- What the dealer does
- MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG C63 | 2019 to 2020 | Not published here |
| Mercedes-BenzAMG C63 S | 2019 to 2020 | Not published here |
| Mercedes-BenzAMG GLC63 | 2020 | Not published here |
| Mercedes-BenzAMG GLC63 S | 2020 | Not published here |
| Mercedes-BenzAMG GT53 | 2019 to 2020 | Not published here |
| Mercedes-BenzAMG GT63 | 2019 to 2020 | Not published here |
| Mercedes-BenzAMG GT63S | 2019 to 2020 | Not published here |
How this campaign compares
At 5,399 vehicles this is a bigger campaign than 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the electrical system 20 times before this, most recently in April 2020 as 20V226000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 23 other recalls published here, the newest being: 24V445000 (electrical system), 23V854000 (structure), 22V938000 (structure), 22V533000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on July 6, 2020 as campaign 20V395000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-07-06.
Independent developer and analyst