Recall · 20V716000
Volkswagen Group of America recalled 6 models over back over prevention
32,048
Vehicles covered
6
Models
6
Model years
November 18, 2020
Filed with NHTSA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
- What the dealer does
- Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 32,048 vehicles this is a bigger campaign than 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 849 complaints with NHTSA, 2 of them before this campaign was filed. 9 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 22 other recalls published here, the newest being: 24V464000 (air bags), 23V215000 (air bags), 22V815000 (tires), 22V514000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on November 18, 2020 as campaign 20V716000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-11-18.
Independent developer and analyst