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Volkswagen · NHTSA safety record

2021 Volkswagen Tiguan

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 141 safety complaints about the 2021 Volkswagen Tiguan with the US government. Of those, 2 describe a crash, 2 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the engine, named in 53 complaints, 38% of the total. The typical failure was reported at 26,000 miles, the median across the 17 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2021 to September 2026 · How this is counted

What is on file

141 complaints on file

141

Complaints

2

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose 26% year on year: 44 in the twelve months to 2026-Q2, against 35 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 53 · 38%
UNKNOWN OR OTHER 29 · 21%
ELECTRICAL SYSTEM 25 · 18%
FORWARD COLLISION AVOIDANCE 11 · 8%
FUEL/PROPULSION SYSTEM 11 · 8%
POWER TRAIN 11 · 8%
STRUCTURE 11 · 8%
VISIBILITY/WIPER 8 · 6%
ENGINE AND ENGINE COOLING 5 · 4%
EXTERIOR LIGHTING 5 · 4%
SERVICE BRAKES 5 · 4%
VEHICLE SPEED CONTROL 5 · 4%
0 23 46

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 141.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 41.

44 33 22 11
21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2021 Volkswagen TIGUAN, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

22V514000 · July 20, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Volkswagen Group of America, Inc. · up to 43,091 vehicles across all model years covered

STRUCTURE:BODY

22V226000 · April 6, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
The risk
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

Volkswagen Group of America, Inc. · up to 6,553 vehicles across all model years covered

SUSPENSION

22V176000 · March 23, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
The risk
A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash.
The remedy
Dealers will inspect and, if necessary, replace one or both rear suspension knuckles, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42L8.

Volkswagen Group of America, Inc. · up to 10,119 vehicles across all model years covered

SEATS

21V038000 · February 1, 2021

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
The risk
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Volkswagen Group of America, Inc. · up to 57 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

20V716000 · November 18, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Volkswagen Group of America, Inc. · up to 32,048 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed

On 4/6/24 the steering wheel locked while driving the car . Causing the car to go off the road into a 40 ft ditch and hit a tree

NHTSA complaint 11583852. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:CEILING

1 injured

On ~August 1, 2022, the "overheard console" (containing lights, BT microphone, and sunglass compartment) unexpectedly "dropped" out of the vehicle's ceiling. The plastic and adhesive keeping this part in place appeared to have cracked into pieces, and the weight of the part caused it to fall. I was driving during this incident and it startled me into nearly having an accident. When I called the dealership I purchased this brand new car from less than two years ago, (Hewlett Volkswagen of Georgetown, Texas) they informed me that I was one of MANY customers experiencing the same issue on Tiguans manufactured in the last 2 years. In fact, when I described what happened, the service advisor

NHTSA complaint 11483325, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

Vehicle was just turned on and put into reverse. Dash and infotainment center lights flashed and shut off. Vehicle rolled backwards uncontrollably down a sloped driveway. Steering and brakes were not properly functioning. Vehicle came to a stop when it struck a parked vehicle in its path.

NHTSA complaint 11739933. Filed by an owner and not verified by NHTSA or by us.

PARKING BRAKE

towed · 7,000 miles

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving out of the driveway at approximately 5 MPH, the parking brakes engaged independently. An alert stating that the vehicle is in motion was heard. The contact turned off and restarted the vehicle, and was able to continue to drive; however, the failure reoccurred while driving on the highway. The vehicle was towed to the local dealer. The dealer informed the contact that they were unable to diagnose the failure. The manufacturer was notified of the failure but provide no assistance. The approximate failure mileage was 7,000.

NHTSA complaint 11456023. Filed by an owner and not verified by NHTSA or by us.

ENGINE
At 58,218 miles, the engine on this 2021 Volkswagen Tiguan failed after excessive oil consumption progressed to engine knocking. The vehicle was brought to Volkswagen of Orange Park on July 24, 2025, for excessive oil consumption. The dealer performed a second oil-consumption test. During the test, the engine was heard knocking. The dealer removed the oil pan and found excessive metal. Volkswagen replaced the engine under warranty. The repair invoice was dated August 31, 2025. This created a safety concern because an engine failure can cause loss of propulsion or stalling while driving. The dealer confirmed and repaired the condition.

NHTSA complaint 11766250. Filed by an owner and not verified by NHTSA or by us.

ENGINE
At approximately 53,876 miles, my 2021 Volkswagen Tiguan experienced a severe, premature failure of the Positive Crankcase Ventilation (PCV) valve / oil separator assembly. The failure of this component caused an immediate, dangerous buildup of internal crankcase over-pressurization. Because the excess pressure could not vent safely, it caused a catastrophic domino effect through the engine block, structurally blowing out multiple critical engine gaskets and rubber oil seals. Furthermore, the extreme downward pressure physically cracked the factory-installed composite plastic oil pan, leading to an immediate and rapid engine oil leak. A sudden and rapid loss of engine oil and internal oil

NHTSA complaint 11764736, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
2021 Tiguan parking brake comes on without being commanded. There is a fault with the drivers door. I believe the the driver door module or corresponding wiring. The front drivers window toggle switch does not work the toggles switches for the rest of the window work only if the is not an error displayed on the dash. The lock button does not work on the drivers door at all and only works on the rest of the door when an error message is not displayed on the dash. The dash displays the following errors: 1. Driver Door Contact Switch. 2. Start/Stop. 3. Electronic Parking Brake. It also displays Attention: Engine is running. So far the parking brake only comes on(un commanded) when the vehicle

NHTSA complaint 11763032, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Like many others, at 55k miles, our oil separator malfunctioned causing our oil pan to crack and dump every drop of oil. We had to replace the oil pan and fortunately our mechanic friend figured out it was the new pcv valve malfunction causing too much pressure in the engine. My wife was luckily pulling onto our property when the car essentially shut itself off. When searching for the valve I needed, talking to multiple parts dealers and then a vw tech, none of them are sure why there’s no recall. It happens between 50-60k to THOUSANDS of people now. Then I watched videos on the issue and the mechanics online are all saying the same thing- this should’ve been a recall 2 years ago and are

NHTSA complaint 11762412, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The J949 SOS emergency communication unit failed, disabling vehicle 911 automatic crash notifications and emergency response capabilities.” NHTSA opens defect investigations based on consumer complaint clusters for this exact failure pattern.

NHTSA complaint 11762263. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Known issues with Tiguan models of overconsumption of motor oil due to faulty engineering of top(head) of engine.

NHTSA complaint 11760429. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Tiguan

Model year Complaints Recalls Deaths
2026 30 0 —
2025 49 3 —
2024 71 2 —
2023 68 1 —
2022 269 5 —
2020 140 3 —
2019 192 5 —
2018 284 14 —
2017 75 4 1
2016 96 2 —
2015 62 4 —
2014 84 3 —
2013 139 3 —
2012 153 3 —
2011 161 3 —
2010 110 2 —

Other 2021 Volkswagen models

Every Volkswagen on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst