Recall · 20V766000
Subaru of America recalled 2 models over back over prevention
7,741
Vehicles covered
2
Models
2
Model years
December 10, 2020
Filed with NHTSA
BACK OVER PREVENTION:DISPLAY FUNCTION
- The defect
- Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
- What the dealer does
- Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 7,741 vehicles this is a bigger campaign than 78% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Subaru vehicles have been recalled over the back over prevention once before this, most recently in March 2017 as 17V132000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 1,017 complaints with NHTSA, 202 of them before this campaign was filed. 11 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in October 2019, 1 year before this filing.
The vehicles on this campaign carry 4 other recalls published here: 24V227000 (air bags), 22V485000 (power train), 21V955000 (power train), 21V587000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Subaru of America, Inc. with NHTSA on December 10, 2020 as campaign 20V766000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-12-10.
Independent developer and analyst