CSR

Recall · 20V803000

Volvo Bus recalled the VOLVO BUS 9700 over power train

553

Vehicles covered

1

Model

6

Model years

December 21, 2020

Filed with NHTSA

POWER TRAIN:AUTOMATIC TRANSMISSION

The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
What it can cause
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
What the dealer does
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Volvo Bus97002015 to 2020Not published here

How this campaign compares

At 553 vehicles this is a bigger campaign than 51% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2015 to 2020, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.

Volvo Bus vehicles have been recalled over the power train once before this, most recently in November 2016 as 16V836000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 5 other recalls published here, the newest being: 23V890000 (equipment adaptive/mobility), 22V222000 (engine and engine cooling), 21V717000 (exterior lighting), 21V597000 (equipment adaptive/mobility).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Volvo Bus Corporation with NHTSA on December 21, 2020 as campaign 20V803000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-12-21.
Independent developer and analyst