Recall · 21V153000
Daimler Vans USA recalled 4 models over latches/locks/linkages
56
Vehicles covered
4
Models
8
Model years
March 10, 2021
Filed with NHTSA
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
- What it can cause
- In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
- What the dealer does
- DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 56 vehicles this is a small campaign: 77% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the latches/locks/linkages 7 times before this, most recently in October 2020 as 20V608000. That is not evidence the earlier repair failed.
This site holds the complaint record for 7 of the 8 model years the campaign names. Their owners have filed 209 complaints with NHTSA, 35 of them before this campaign was filed. The earliest of them reached NHTSA in February 2019, 2 years before this filing.
The vehicles on this campaign carry 32 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V874000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on March 10, 2021 as campaign 21V153000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-03-10.
Independent developer and analyst