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Recall · 21V196000

Mercedes-Benz USA recalled 17 models over visibility

11,356

Vehicles covered

17

Models

23

Model years

March 19, 2021

Filed with NHTSA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
What it can cause
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
What the dealer does
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.

VehicleModel yearsSafety record
Mercedes Benz C2302006 to 2007Not published here
Mercedes Benz C2802006 to 2007Not published here
Mercedes Benz C3502006 to 2007Not published here
Mercedes Benz CLK3502006 to 2007Not published here
Mercedes Benz CLK5002006Not published here
Mercedes Benz CLK5502007Not published here
Mercedes Benz CLS5002006Not published here
Mercedes Benz CLS5502007Not published here
Mercedes Benz E3202006 to 2007Not published here
Mercedes Benz E5002006Not published here
Mercedes Benz E5502007Not published here
Mercedes-Benz AMG C552006Not published here
Mercedes-Benz AMG CLS552006Not published here
Mercedes-Benz AMG CLS632007Not published here
Mercedes-Benz AMG E552006Not published here
Mercedes-Benz AMG E632007Not published here
Mercedes-Benz E3502006 to 2007Not published here

How this campaign compares

At 11,356 vehicles this is a bigger campaign than 80% of the 14,785 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 490. It covers model years 2006 to 2007, so the oldest vehicles on it were 15 model years old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the visibility 8 times before this, most recently in August 2020 as 20V464000. That is not evidence the earlier repair failed.

This site holds the complaint record for 21 of the 23 model years the campaign names. Their owners have filed 1,620 complaints with NHTSA, 1,474 of them before this campaign was filed. 28 of those name the visibility, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2005, 15 years before this filing.

The vehicles on this campaign carry 2 other recalls published here: 24V874000 (visibility), 22V954000 (visibility).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Check a VINSee the latest recalls Every Mercedes-Benz USA recall

Filed by Mercedes-Benz USA, LLC with NHTSA on March 19, 2021 as campaign 21V196000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-03-19.
Independent developer and analyst