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Recall · 24V874000

Mercedes-Benz USA recalled 23 models over visibility

33,456

Vehicles covered

23

Models

82

Model years

November 19, 2024

Filed with NHTSA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
What it can cause
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
What the dealer does
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes BenzAMG E532007 to 2009Not published here
Mercedes BenzC2302002 to 2007Not published here
Mercedes BenzC2402001 to 2005Not published here
Mercedes BenzC2802006 to 2007Not published here
Mercedes BenzC3202001 to 2005Not published here
Mercedes BenzC3502006 to 2007Not published here
Mercedes BenzCLK3202003 to 2005Not published here
Mercedes BenzCLK3502006 to 2009Not published here
Mercedes BenzCLK5002003 to 2007Not published here
Mercedes BenzCLK5502007 to 2009Not published here
Mercedes BenzCLS5002006Not published here
Mercedes BenzCLS5502007 to 2011Not published here
Mercedes BenzE3202003 to 2009Not published here
Mercedes BenzE5002003 to 2006Not published here
Mercedes BenzE5502007 to 2009Not published here
Mercedes-BenzAMG C322002 to 2004Not published here
Mercedes-BenzAMG C552005 to 2006Not published here
Mercedes-BenzAMG CLK552003 to 2005Not published here
Mercedes-BenzAMG CLS552006Not published here
Mercedes-BenzAMG CLS632007 to 2011Not published here
Mercedes-BenzAMG E552003 to 2006Not published here
Mercedes-BenzAMG E632007 to 2008Not published here
Mercedes-BenzE3502006 to 2009Not published here

How this campaign compares

At 33,456 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2001 to 2011, so the oldest vehicles on it were 23 model years old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the visibility 18 times before this, most recently in March 2024 as 24V170000. That is not evidence the earlier repair failed.

This site holds the complaint record for 61 of the 82 model years the campaign names. Their owners have filed 3,896 complaints with NHTSA, 3,836 of them before this campaign was filed. 89 of those name the visibility, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2001, 23 years before this filing.

The vehicles on this campaign carry 3 other recalls published here: 22V954000 (visibility), 22V168000 (exterior lighting), 21V196000 (visibility).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Check a VINSee the latest recalls Every Mercedes-Benz USA recall

Filed by Mercedes-Benz USA, LLC with NHTSA on November 19, 2024 as campaign 24V874000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-11-19.
Independent developer and analyst