Recall · 21V244000
New Flyer of America recalled 5 models over electrical system
227
Vehicles covered
5
Models
21
Model years
April 7, 2021
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
- The defect
- New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
- What it can cause
- A sudden loss of power increases the risk of a crash.
- What the dealer does
- New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| New Flyer XE35 | 2019 to 2021 | Not published here |
| New Flyer XE40 | 2013 to 2021 | Not published here |
| New Flyer XE60 | 2018 to 2021 | Not published here |
| New Flyer XHE40 | 2016 to 2019 | Not published here |
| New Flyer XHE60 | 2015 | Not published here |
How this campaign compares
At 227 vehicles this is a small campaign: 60% of the 14,832 vehicle recalls with a published size filed from 1995 up to this one are as large or larger. The middle campaign among them covers 490. It covers model years 2013 to 2021, so the oldest vehicles on it were 8 model years old when the defect was reported to NHTSA.
New Flyer vehicles have been recalled over the electrical system 6 times before this, most recently in April 2016 as 16V223000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 10 other recalls published here, the newest being: 26V644000 (exterior lighting), 26V151000 (electrical system), 25V898000 (electronic stability control (esc)), 25V631000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by New Flyer of America, Inc. with NHTSA on April 7, 2021 as campaign 21V244000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2021-04-07.
Independent developer and analyst