Recall · 21V406000
Mercedes-Benz USA recalled 6 models over seats
218
Vehicles covered
6
Models
6
Model years
May 28, 2021
Filed with NHTSA
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
- What it can cause
- Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
- What the dealer does
- Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG C43 | 2021 | Not published here |
| Mercedes-BenzAMG C63 | 2021 | Not published here |
| Mercedes-BenzAMG C63 S | 2021 | Not published here |
| Mercedes-BenzAMG E53 | 2021 | Not published here |
| Mercedes-BenzC300 | 2021 | Not published here |
| Mercedes-BenzE450 | 2021 | Not published here |
How this campaign compares
At 218 vehicles this is a small campaign: 60% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the seats 17 times before this, most recently in April 2021 as 21V230000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 6 model years the campaign names. Their owners have filed 26 complaints with NHTSA, 1 of them before this campaign was filed.
The vehicles on this campaign carry 18 other recalls published here, the newest being: 24V445000 (electrical system), 24V100000 (electrical system), 23V880000 (fuel system, gasoline), 23V445000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on May 28, 2021 as campaign 21V406000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-05-28.
Independent developer and analyst