Recall · 21V408000
Custom Truck And Body Works recalled the CUSTOM TRUCK & BODY WORKS Ford F-550 over electrical system
990
Vehicles covered
1
Model
1
Model years
June 1, 2021
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- What it can cause
- If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
- What the dealer does
- Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Custom Truck & Body WorksFord F-550 | 2020 | Not published here |
How this campaign compares
At 990 vehicles this is a bigger campaign than 58% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
The vehicles on this campaign carry 2 other recalls published here: 25V329000 (electrical system), 24V347000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Custom Truck And Body Works with NHTSA on June 1, 2021 as campaign 21V408000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-06-01.
Independent developer and analyst