CSR

Recall · 24V347000

Custom Truck And Body Works recalled the CUSTOM TRUCK & BODY WORKS Ford F-550 over electrical system

1

Vehicles covered

1

Model

1

Model years

May 16, 2024

Filed with NHTSA

ELECTRICAL SYSTEM:WIRING

The defect
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
What it can cause
Overloaded electrical circuits can overheat, increasing the risk of fire.
What the dealer does
Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Custom Truck & Body WorksFord F-5502020Not published here

How this campaign compares

At 1 vehicle this is a small campaign: 100% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.

Custom Truck & Body Works vehicles have been recalled over the electrical system once before this, most recently in June 2021 as 21V408000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 2 other recalls published here: 25V329000 (electrical system), 21V408000 (electrical system).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Custom Truck And Body Works with NHTSA on May 16, 2024 as campaign 24V347000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-05-16.
Independent developer and analyst