CSR

Recall · 21V410000

Daimler Vans USA recalled 8 models over electrical system

4,078

Vehicles covered

8

Models

24

Model years

June 2, 2021

Filed with NHTSA

ELECTRICAL SYSTEM

The defect
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What it can cause
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
What the dealer does
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
FreightlinerSprinter 15002019 to 2021Not published here
FreightlinerSprinter 25002019 to 2021Not published here
FreightlinerSprinter 35002019 to 2021Not published here
FreightlinerSprinter 45002019 to 2021Not published here
Mercedes-BenzSprinter 15002019 to 202120192021
Mercedes-BenzSprinter 25002019 to 2021201920202021
Mercedes-BenzSprinter 35002019 to 2021201920202021
Mercedes-BenzSprinter 45002019 to 20212019

How this campaign compares

At 4,078 vehicles this is a bigger campaign than 73% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the electrical system 31 times before this, most recently in April 2021 as 21V235000. That is not evidence the earlier repair failed.

This site holds the complaint record for 11 of the 24 model years the campaign names. Their owners have filed 278 complaints with NHTSA, 53 of them before this campaign was filed. 54 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2019, 2 years before this filing.

The vehicles on this campaign carry 41 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V874000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Daimler Vans USA, LLC with NHTSA on June 2, 2021 as campaign 21V410000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-06-02.
Independent developer and analyst