CSR

Recall · 21V439000

Chrysler recalled 3 models over engine and engine cooling

32,002

Vehicles covered

3

Models

6

Model years

June 10, 2021

Filed with NHTSA

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
What it can cause
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
What the dealer does
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Ram35002019 to 202020192020
Ram45002019 to 2020Not published here
Ram55002019 to 202020192020

How this campaign compares

At 32,002 vehicles this is a bigger campaign than 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.

Ram vehicles have been recalled over the engine and engine cooling 8 times before this, most recently in August 2020 as 20V511000. That is not evidence the earlier repair failed.

This site holds the complaint record for 5 of the 6 model years the campaign names. Their owners have filed 274 complaints with NHTSA, 50 of them before this campaign was filed. 10 of those name the engine and engine cooling, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2019, 1 year before this filing.

The vehicles on this campaign carry 16 other recalls published here, the newest being: 25V824000 (air bags), 25V010000 (air bags), 22V904000 (structure), 22V835000 (power train).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Chrysler (FCA US, LLC) with NHTSA on June 10, 2021 as campaign 21V439000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-06-10.
Independent developer and analyst