Recall · 21V455000
General Motors recalled 6 models over steering
26,847
Vehicles covered
6
Models
6
Model years
June 17, 2021
Filed with NHTSA
STEERING:STEERING CONTROL MODULE
- The defect
- General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
- What it can cause
- Increased steering effort, particularly at lower speeds, increases the risk of a crash.
- What the dealer does
- The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 26,847 vehicles this is a bigger campaign than 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Chevrolet vehicles have been recalled over the steering 51 times before this, most recently in March 2021 as 21V213000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 1,237 complaints with NHTSA, 25 of them before this campaign was filed. 33 of those name the steering, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 16 other recalls published here, the newest being: 25V619000 (fuel system, diesel), 25V274000 (engine and engine cooling), 24V797000 (power train), 22V827000 (exterior lighting).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on June 17, 2021 as campaign 21V455000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-06-17.
Independent developer and analyst