Recall · 24V797000
General Motors recalled 12 models over power train
463,295
Vehicles covered
12
Models
24
Model years
October 24, 2024
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- The defect
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
- What it can cause
- Rear wheel lock-up can increase the risk of a crash.
- What the dealer does
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| CadillacEscalade | 2021 | 2021 |
| CadillacEscalade ESV | 2021 | 2021 |
| ChevroletSilverado 1500 | 2020 to 2022 | 202020212022 |
| ChevroletSilverado 2500 | 2020 to 2022 | 202020212022 |
| ChevroletSilverado 3500 | 2020 to 2022 | 202020212022 |
| ChevroletSuburban | 2021 | 2021 |
| ChevroletTahoe | 2021 | 2021 |
| GMCSierra 1500 | 2020 to 2022 | 202020212022 |
| GMCSierra 2500 | 2020 to 2022 | 202020212022 |
| GMCSierra 3500 | 2020 to 2022 | 202020212022 |
| GMCYukon | 2021 | 2021 |
| GMCYukon XL | 2021 | 2021 |
How this campaign compares
At 463,295 vehicles this is a bigger campaign than 98% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2022, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the power train 44 times before this, most recently in March 2023 as 23V172000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 24 model years the campaign names. Their owners have filed 5,607 complaints with NHTSA, 1,680 of them before this campaign was filed. 1,359 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2019, 4 years before this filing.
The vehicles on this campaign carry 32 other recalls published here, the newest being: 26V083000 (power train), 25V619000 (fuel system, diesel), 25V274000 (engine and engine cooling), 25V060000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on October 24, 2024 as campaign 24V797000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-10-24.
Independent developer and analyst