2022 Chevrolet Silverado 3500

The defect

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

The risk

Rear wheel lock-up can increase the risk of a crash.

The remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

General Motors, LLC · up to 463,295 vehicles across all model years covered

The defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

The risk

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

The remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

General Motors, LLC · up to 570,434 vehicles across all model years covered

crash · towed

I was following a vehicle at 3-4 car lengths at 35 MPH. The vehicle in front made an aggressive stop and although I immediately saw the incident, I could not stop in time with a full panic stop by pressing the brakes hard to the floor. My brakes felt greasy and even though I had enough separation, the truck did not decelerate much. I felt the anti-lock mechanism but it did not seem to slow the vehicle.

NHTSA complaint 11500163. Filed by an owner and not verified by NHTSA or by us.

crash

I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our heads on something. 3) No, I mentioned it to them, but nothing has been done. 4) No inspection has been completed. 5) No, there were no warning lights or messages prior to the failure.

NHTSA complaint 11674207. Filed by an owner and not verified by NHTSA or by us.

towed · 67,000 miles

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the intercooler pipes and turbo intercooler hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

NHTSA complaint 11658172. Filed by an owner and not verified by NHTSA or by us.

When shutting the vehicle off, I repeatedly get a “shift to park” error message. The truck will not shut down fully until this message goes away and can drain the battery. I have read this is a common Chevy problem in other models and others who I have talked to have the same issue. The local dealer wanted $170 just to scan it even though I feel they know the issue. The problem started right after the warrant expired and GM sent through a “software push notification” with no explanation what it was for. This feels too coincidental for me and GMs response was to take it to the dealer, not covered by warranty.

NHTSA complaint 11749023. Filed by an owner and not verified by NHTSA or by us.

50,000 miles

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving 35 MPH with a trailer hitched to the vehicle, the trailer brake failed to respond on and off independently. Neither an independent mechanic nor a dealer was contacted. The trailer brake failure warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with N232414840 - Customer Satisfaction Program (Equipped with BRK APL CTRL FEATURE-INTEGRATED TRAILER BRAKE); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the …

NHTSA complaint 11744609, quoted in part. Filed by an owner and not verified by NHTSA or by us.

My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.

NHTSA complaint 11736291. Filed by an owner and not verified by NHTSA or by us.

Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condition is consistent with the defect described in General Motors safety recall N232426400, which involves water intrusion into the tailgate exterior electronic release switch, potentially causing a short circuit and unintended tailgate opening. Although my vehicle is not included in the recall …

NHTSA complaint 11735580, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 121,000 miles

The contact owns a 2022 Chevrolet Silverado 3500. While at a stoplight the transmission malfunctioned and the vehicle failed to drive forward or reverse. After restarting the vehicle, the vehicle was reversed into a nearby service station. The vehicle was later towed to the local auto repair shop, which replaced the brake actuator and the brake pads. Shortly after retrieving the vehicle, the failure had reoccurred, and the brakes seized. The vehicle was towed to a local transmission service center. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was not included …

NHTSA complaint 11728440, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I never was contacted by GM that a recall was made for my truck, by email or mail. The last two extended warranty 111k miles or May 7, 2029) repairs made by the dealer, the repair paperwork order states a “ Recall” exists but the dealer elects not to perform the repairs @ 44k miles. Recall: Perform Factory Recall 212349710 ECM Fastners missing or loose. I’ve searched cannot find this recall or any recalls.

NHTSA complaint 11719202. Filed by an owner and not verified by NHTSA or by us.