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Chevrolet · NHTSA safety record

2025 Chevrolet Silverado 3500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

0

Crashes

2

Fires

0

Injuries

0

Deaths

Owners of the 2025 Chevrolet Silverado 3500 have filed 12 safety complaints with NHTSA between January 2025 and June 2026. The most complained-about system is the electrical system, named in 4 of them (33%). The typical failure was reported at 1,500 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

26V129000 · March 5, 2026

The defect
General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

General Motors, LLC · up to 11,807 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

ELECTRICAL SYSTEM 4 33%
POWER TRAIN 3 25%
SERVICE BRAKES 3 25%
ENGINE 2 17%
UNKNOWN OR OTHER 2 17%
FORWARD COLLISION AVOIDANCE 1 8%
FUEL/PROPULSION SYSTEM 1 8%
STRUCTURE 1 8%
TRAILER HITCHES 1 8%
VISIBILITY/WIPER 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 6.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

fire

The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company

NHTSA complaint 11719216, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

fire

This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked at it and determined the fire started in the engine bay, below the master cylinder. He said this was a GM problem. As this truck was a replacement truck, for another broken down truck, we were outside the auto coverage on our insurance. The business property is covering the tool loss, and said it isnt worth going after GM as they make it impossible. I know this isnt the only vehicle this has happened

NHTSA complaint 11736265, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
We were pulling a 5th wheel camper on the highway at 62 mph. We experienced a series of sudden breaking sensations. Engine RPMs did not change during these events. We had been traveling for 45 minutes and decided to cancel our camping trip and return home because we were afraid of getting stranded away from home. The sensation felt like a sudden strong application of the rear brakes. It was very momentary. We turn around and shifted the transmission to "L" which limits the highest gear to 7. We did not have any more incidents. When we were close to home we shifted back to drive and the problem returned. We were concerned with a complete loss of control or motion if the problem got worse. We

NHTSA complaint 11745255, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The infotainment system regularly stops producing audio. This applies to all audio, including turn signal, navigation, radio and Apple Carplay. Yes, it's available to inspection. While it's not a huge safety concern, there have been a couple times it's quite working, and I was very distracted by the audio cutting in and out. A few times I've driven down the road with my blinker on because I couldn't hear it blinking as it comes through the speakers. Yes, I've taken it to the dealer, they apply software fixes that they know won't correct the issue. It starts right back up a few days later. No, it has not been inspected by the manufacturer, other than their authorized service center. No

NHTSA complaint 11738484, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. At approximately 6:26:56 PM, while traveling around 65 MPH, the forward collision/adaptive cruise system falsely detected a vehicle in my lane when none was present and applied sudden, hard braking without driver input. This caused a noticeable forward pitch of the vehicle. At approximately 6:27:13 PM, the system again indicated a vehicle ahead when there

NHTSA complaint 11731205, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
>Exhaust fumes are returned back in to the cab of the truck. >Exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. Short-term exposure leads to dizziness, headaches, and nausea, while long-term exposure can be fatal or cause lasting lung damage. >Truck was taken to dealer and verified by service to be an issue. I have attached the paperwork from that appointment. >The truck was fixed by the dealer and retuned with no initial exhaust smell. The exhaust fumes have began to enter the cab of the truck again. We have contacted a new

NHTSA complaint 11718910, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado 3500

Model year Complaints Recalls Deaths
2024 48 3 2
2023 15 1
2022 27 3
2021 38 5
2020 41 8
2019 21 7
2018 18 6
2017 13 6
2016 50 6
2015 52 7
2014 10 3
2013 26 4
2012 23 4 1
2011 29 5

Other 2025 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst