2014 Chevrolet Silverado 3500

The defect

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

The risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

The remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

General Motors, LLC · up to 1,778,128 vehicles across all model years covered

The defect

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

The risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The remedy

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

General Motors LLC · up to 6,154 vehicles across all model years covered

The defect

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

The risk

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

The remedy

GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

General Motors LLC · up to 35,292 vehicles across all model years covered

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Takata recall. The contact owns a 2014 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint 11421016. Filed by an owner and not verified by NHTSA or by us.

37,900 miles

VEHICLE PARKED AT MY HOME, STARED REMOTELY TO DEFROST. UPON ENTERING SMELLED SLIGHT SMOKE SMELL. NOTICED RIGHT SIDE OF REAR SLIDING WINDOW HAD SHATTERED.CHECKED ON LINE FOR POSSIBLE ISSUES, RECALL IN CANADA. ALSO FOUND PROGRAM N192265660 FROM G.M.. SERVICING DEALER CONTACTED GM, THEY WON'T DO ANYTHING ABOUT ISSUE. LUCKILY NO ONE WAS IN REAR SEAT WHERE THEY PROBABLY WOULD HAVE BEEN HIT WITH SHATTERED GLASS. APPEARS ELECTRICAL ISSUE CAUSED GLASS TO SHATTER.

NHTSA complaint 11399264. Filed by an owner and not verified by NHTSA or by us.

120,000 miles

THE 2014 CHEVY SILVERADO 3500HD DURAMAX DIESEL COMES EQUIPP ED WITH THE BOSCH CP4 INJECTION FUEL PUMP. THIS PUMP IS PRONE TO FAILURE AT ANYTIME MILEAGE WISE. THE PUMP WAS USED IN EUROPEAN DIESEL ENGINES WITH SUCCESS SINCE THEIR FUEL HAS A HIGHER CONTENT OF LUBRICITY. DUE TO THE ULTRA-LOW SULFUR FUEL MANDATED FOR US DIESEL ENGINES THIS PUMP HAS A HISTORY OF CATASTROPHIC RESULTS WHEN USED IN THE 2011-2016 DURAMAX 6.6L CHEVY ENGINES.METAL TO METAL WEAR CAUSES SMALL METAL FRAGMENTS TO ENTER THE FUEL SYSTEM THEREBY CAUSING ENGINE FAILURE. THIS EVENT CAN HAPPEN WITHOUT WARNING. IF THE ENGINE HAS STOPPED WHILE IN MOTION THIS PRESENTS AN ACCIDENT WAITING TO HAPPEN. MY CONCERN IS THAT I TOW A …

NHTSA complaint 11208294, quoted in part. Filed by an owner and not verified by NHTSA or by us.

98,000 miles

THE FUEL TRANSFER PUMP, WHICH MOVES FUEL FROM THE REAR TANK TO THE FRONT TANK HAS MALFUNCTIONED. THIS HAS CAUSED THE FUEL GAUGE TO READ INACCURATELY, CAUSING ENGINE TO STOP RUNNING, HAS ILLUMINATED THE SERVICE ENGINE LIGHT MULTIPLE TIMES, DISPLAYING CODE P2068 AND P0463. VEHICLE CAN RUN OUT OF FUEL UNEXPECTEDLY, DUE TO GAUGE SHOWING MORE FUEL THAN IS AVAILABLE. THIS HAS CAUSED THE ENGINE TO STALL UNEXPECTEDLY. THIS PROBLEM IS EXACTLY AS DESCRIBED IN RECALL DOCUMENT 13421 FROM GM, HOWEVER, THE VIN NUMBER OF MY VEHICLE IS NOT INCLUDED IN THE RECALL. I HAD AN INDEPENDENT AUTO REPAIR SHOP VERIFY THE CAUSE OF THE SERVICE ENGINE LIGHT CODES, AND THEIR FINDINGS ARE CONSISTENT WITH MINE. THE …

NHTSA complaint 11206543, quoted in part. Filed by an owner and not verified by NHTSA or by us.

90,000 miles

DASHBOARD CRACKS NEAR AIRBAG AND ON DEFROSTER PANEL

NHTSA complaint 11156924. Filed by an owner and not verified by NHTSA or by us.

3 miles

WHEN TURNING THE POWER STEERING WILL SOMETIMES FAIL FOR A SECOND OR MORE,

NHTSA complaint 11129462. Filed by an owner and not verified by NHTSA or by us.