CSR

Recall · 21V711000

Ford Motor recalled the FORD Mustang Mach E over visibility

17,692

Vehicles covered

1

Model

1

Model years

September 14, 2021

Filed with NHTSA

VISIBILITY:WINDSHIELD

The defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
What it can cause
A windshield that separates from a vehicle during a crash can increase the risk of injury.
What the dealer does
Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
FordMustang Mach E20212021

How this campaign compares

At 17,692 vehicles this is a bigger campaign than 83% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.

Ford vehicles have been recalled over the visibility 23 times before this, most recently in February 2021 as 21V090000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 342 complaints with NHTSA, 3 of them before this campaign was filed. 10 of those name the visibility, the system this recall is about — a count of complaints, not of this defect.

The vehicles on this campaign carry 12 other recalls published here, the newest being: 26V417000 (power train), 25V513000 (service brakes, hydraulic), 25V404000 (electrical system), 25V315000 (back over prevention).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Ford Motor Company with NHTSA on September 14, 2021 as campaign 21V711000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-09-14.
Independent developer and analyst