Recall · 25V404000
Ford Motor recalled the FORD Mustang Mach E over electrical system
197,432
Vehicles covered
1
Model
5
Model years
June 13, 2025
Filed with NHTSA
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- The defect
- Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
- What it can cause
- The inability to enter or exit the vehicle in an emergency increases the risk of injury.
- What the dealer does
- Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 197,432 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2025, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the electrical system 86 times before this, most recently in May 2025 as 25V346000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 5 model years the campaign names. Their owners have filed 648 complaints with NHTSA, 456 of them before this campaign was filed. 306 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2021, 4 years before this filing.
The vehicles on this campaign carry 21 other recalls published here, the newest being: 26V582000 (electrical system), 26V487000 (structure), 26V417000 (power train), 25V885000 (exterior lighting).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on June 13, 2025 as campaign 25V404000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-06-13.
Independent developer and analyst