Recall · 25V346000
Ford Motor recalled 2 models over electrical system
556
Vehicles covered
2
Models
2
Model years
May 23, 2025
Filed with NHTSA
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- The defect
- Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
- What it can cause
- Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
- What the dealer does
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 556 vehicles this is a bigger campaign than 52% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the electrical system 83 times before this, most recently in April 2025 as 25V272000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 428 complaints with NHTSA, 260 of them before this campaign was filed. 39 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2020, 5 years before this filing.
The vehicles on this campaign carry 17 other recalls published here, the newest being: 26V402000 (power train), 26V368000 (structure), 26V344000 (seat belts), 25V628000 (engine).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on May 23, 2025 as campaign 25V346000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-05-23.
Independent developer and analyst