CSR

Recall · 21V712000

Ford Motor recalled the FORD Mustang Mach E over visibility

13,544

Vehicles covered

1

Model

1

Model years

September 14, 2021

Filed with NHTSA

VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY

The defect
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
What it can cause
A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
What the dealer does
Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
FordMustang Mach E20212021

How this campaign compares

At 13,544 vehicles this is a bigger campaign than 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.

Ford vehicles have been recalled over the visibility 23 times before this, most recently in February 2021 as 21V090000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 342 complaints with NHTSA, 3 of them before this campaign was filed. 10 of those name the visibility, the system this recall is about — a count of complaints, not of this defect.

The vehicles on this campaign carry 12 other recalls published here, the newest being: 26V417000 (power train), 25V513000 (service brakes, hydraulic), 25V404000 (electrical system), 25V315000 (back over prevention).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Ford Motor Company with NHTSA on September 14, 2021 as campaign 21V712000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-09-14.
Independent developer and analyst