Recall · 21V769000
Jayco recalled 6 models over electrical system
994
Vehicles covered
6
Models
18
Model years
September 29, 2021
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
- What it can cause
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- What the dealer does
- Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Entegra Anthem | 2019 to 2021 | Not published here |
| Entegra Aspire | 2019 to 2021 | Not published here |
| Entegra Cornerstone | 2019 to 2021 | Not published here |
| Entegra Reatta | 2019 to 2021 | Not published here |
| Entegra Reatta XL | 2019 to 2021 | Not published here |
| Jayco Embark | 2019 to 2021 | Not published here |
How this campaign compares
At 994 vehicles this is a bigger campaign than 58% of the 15,338 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 485. It covers model years 2019 to 2021, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Jayco vehicles have been recalled over the electrical system 37 times before this, most recently in June 2021 as 21V449000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 18 model years the campaign names. Their owners have filed 5 complaints with NHTSA, 1 of them before this campaign was filed.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 24V061000 (seats), 22V891000 (service brakes, air), 22V665000 (engine), 21V886000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Jayco, Inc. with NHTSA on September 29, 2021 as campaign 21V769000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2021-09-29.
Independent developer and analyst