Recall · 22V760000
Kia America recalled 2 models over power train
69,038
Vehicles covered
2
Models
5
Model years
October 11, 2022
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION
- The defect
- Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
- What it can cause
- Loss of drive power increases the risk of a crash.
- What the dealer does
- Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 69,038 vehicles this is a bigger campaign than 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Kia vehicles have been recalled over the power train 9 times before this, most recently in August 2022 as 22V612000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 5 model years the campaign names. Their owners have filed 818 complaints with NHTSA, 147 of them before this campaign was filed. 242 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2020, 1 year before this filing.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 25V794000 (fuel system, gasoline), 25V649000 (electrical system), 25V493000 (structure), 23V610000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Kia America, Inc. with NHTSA on October 11, 2022 as campaign 22V760000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2022-10-11.
Independent developer and analyst