CSR

Kia · NHTSA safety record

2021 Kia K5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 167 safety complaints about the 2021 Kia K5 with the US government. Of those, 8 describe a crash, 2 mention a fire, 7 people were injured and 1 death is recorded. 6 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 46 complaints, 28% of the total. The typical failure was reported at 45,000 miles, the median across the 31 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2020 to September 2026 · How this is counted

What is on file

167 complaints on file

167

Complaints

8

Describe a crash

2

Mention fire

7

People injured

1

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose by half year on year: 55 in the twelve months to 2026-Q2, against 35 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 46 · 28%
FUEL/PROPULSION SYSTEM 43 · 26%
UNKNOWN OR OTHER 32 · 19%
ENGINE 29 · 17%
POWER TRAIN 18 · 11%
FUEL SYSTEM, GASOLINE 13 · 8%
AIR BAGS 10 · 6%
STRUCTURE 10 · 6%
FORWARD COLLISION AVOIDANCE 9 · 5%
LANE DEPARTURE 9 · 5%
SERVICE BRAKES 9 · 5%
SEATS 8 · 5%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 167.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 45.

48 36 24 12
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2021 Kia K5, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.7%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

6 on file

FUEL SYSTEM, GASOLINE

25V794000 · November 17, 2025

The defect
Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
The risk
A melted fuel tank can leak, increasing the risk of a fire.
The remedy
Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.

Kia America, Inc. · up to 250,547 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

23V149000 · March 7, 2023

The defect
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
The risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
The remedy
Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.

Kia America, Inc. · up to 188,912 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

22V760000 · October 11, 2022

The defect
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Kia America, Inc. · up to 69,038 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

21V519000 · July 8, 2021

The defect
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
The risk
A fuel leak increases the risk of a fire.
The remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.

Kia Motors America · up to 21,575 vehicles across all model years covered

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

21V447000 · June 14, 2021

The defect
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
The risk
A sudden increase in steering effort can increase the risk of a crash.
The remedy
Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.

Kia Motors America · up to 846 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

21V164000 · March 11, 2021

The defect
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
The remedy
Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.

Kia Motors America · up to 142 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 1 injured · crash · towed

While on her way from work, my mother was involved in an accident in her 2021 Kia K5 LXS where she was rear ended at a high speed by a driver not paying attention to the road and she ended up hitting the car in front of her. During the accident NONE OF THE AIRBAGS DEVELOPED. My mother was hospitalized for a month and do to the SEVERITY OF HER MAJOR INJURIES (rib fractures, a closed fracture of her T7-T8 with loss of sensation and mobility of lower half of body) she passed away from “Effects Of Blunt Spinal And Rib Cage Trauma.” No recalls were noted for this particular model and year until March of 2023 which was way too late.

NHTSA complaint 11557151. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

I was rearended into another vehicle at a speed of about 50mph, then rearended again by and SUV, not one of my 9 airbags deployed.

NHTSA complaint 11504460. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 1,100 miles

WAS DRIVING TO WORK ON FREEWAY AND A DEER JUMPED OUT IN FRONT OF CAR, I HIT IT BETWEEN 65-70 MPH AND NOT ONE OF THE MANY AIRBAGS INSTALLED ON THIS BRAND NEW CAR DEPLOYED . THE POLICE OFFICER AT THE SCENE SAID I'M LUCKY TO BE ALIVE.

NHTSA complaint 11374198. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed · 10,400 miles

I WAS TRAVELING AT APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CROSSED IN MY PATH, AND I BROADSIDED HIS VEHICLE. I AM NOT SURE OF MY SPEED AT IMPACT. I WOULD GUESS 30 MPH. AIRBAGS DID NOT DEPLOY. THE REAR DRIVERS SIDE SEAT ALSO CAME UNLATCHED, FOLDING ITSELF DOWN. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE.

NHTSA complaint 11394262. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
65k miles. Started driving, 20 minutes into driving i was stopped at a round about then I went to accelerate and nothing happened my engine revd really loud and after about 10 seconds my car jolted forward and I was able to accelerate, this would happen every time I stopped and anytime a wanted to accelerate to another gear

NHTSA complaint 11766532. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
2021 Kia K5 99K1ZRECALL Gas tank expanded and deformed the body, noticeable under back seat. Risk of gas leak or fire Kia of Mckinney service center has vehicle unrepairable SC356 KIA has case # 26282908 No symptoms, driver complained stopping was jerky CAN'T FIX CAR AND WON'T REPLACE IT.

NHTSA complaint 11765963. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Vehicle experienced a severe engine misfire (P0302), rough running, and loss of power while driving. Dealership confirmed the Purge Control / PCV valve failed (replaced under Recall SC356 / 25V-794), but charged out-of-pocket for the Cylinder 2 ignition coil that failed as a direct result of the PCV valve failure. The Dealership replaced the Purge Control/PCV valve at this time - the recall was not resolved until this time - I wasn't even aware of this recall until this incident. This ocurred on XXX and as a result I was stranded 1500 miles from home in [XXX] (I live in [XXX] and was driving the vehicle to my son at the University of XXX in [XXX]. The car was running fine until I stopped

NHTSA complaint 11764825, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed

The panoramic glass of the sunroof exploded out while driving on the freeway. A large piece of the glass exploded outwards and could not be retrieved. It was not damaged by external impact as other cars were not close enough to kick back rocks, debris, etc. The sunroof glass had no damage prior to shattering. Hazard lights were turned on to drive to the nearest exit, and subsequent accident happened when a speeding vehicle crashed into my vehicle. This happened on the freeway driving 75 mph causing a road hazard, the glass that shattered out could have hit vehicles behind my vehicle, causing damage or a crash. The vehicle has not been inspected by the dealership or insurance company as of

NHTSA complaint 11760175, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 20,000 miles

The contact owned a 2021 Kia K5. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The message "Not Emissions Ready" was displayed. The vehicle was towed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

NHTSA complaint 11759133. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

111,000 miles

The contact owns a 2021 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to a dealer for the recall repair. The contact was struggling to receive updates on the status of the vehicle. The contact spoke with a service clerk and was informed that the repair was going well and that only one recall test remained. However, a supervisor later called and stated that the recall repair could not be completed. The vehicle could not be repaired. The vehicle was no longer functional due to a high risk of catching fire from fuel tank swelling caused by the recall defect. The contact stated that prior to the dealer visit, the

NHTSA complaint 11757490, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia K5

Model year Complaints Recalls Deaths
2026 13 1 —
2025 51 2 —
2024 30 2 —
2023 107 4 —
2022 128 5 2

Other 2021 Kia models

Every Kia on this site — 181 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst