Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 53 safety complaints
about the 2021 Kia Sportage with the US government. Of those, 3 describe a crash, 7 mention a fire, 4 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the trailer hitch and the hydraulic brakes.
The most complained-about system is the engine,
named in 23 complaints, 43% of the total.
The typical failure was reported at 47,000 miles,
the median across the 12
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers December 2020 to September 2026 · How this is counted
What is on file
53 complaints on file
53
Complaints
3
Describe a crash
7
Mention fire
4
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints more than doubled year on year: 19 in the twelve months to 2026-Q2, against 6 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
ENGINE 23 · 43%
23 43%
UNKNOWN OR OTHER 14 · 26%
14 26%
ELECTRICAL SYSTEM 6 · 11%
6 11%
ENGINE AND ENGINE COOLING 6 · 11%
6 11%
POWER TRAIN 4 · 8%
4 8%
EXTERIOR LIGHTING 2 · 4%
2 4%
FUEL/PROPULSION SYSTEM 2 · 4%
2 4%
TRAILER HITCHES 2 · 4%
2 4%
VISIBILITY/WIPER 2 · 4%
2 4%
AIR BAGS 1 · 2%
1 2%
EQUIPMENT 1 · 2%
1 2%
LANE DEPARTURE 1 · 2%
1 2%
01223
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 53.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 19.
20 15 10 5
202020212021222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2021 Kia SPORTAGE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.7%
15.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Kia America, Inc. · up to 70,887 vehicles across all model years covered
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
The risk
An engine compartment fire can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Kia Motors America · up to 379,931 vehicles across all model years covered
Defect investigations
2 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Hyundai and Kia ABS Module Fires
AQ23002
Still open audit query · opened November 17, 2023
the hydraulic brakes
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
Loss of Motive Power
DP22003
Closed defect petition · opened September 12, 2022 · closed December 12, 2023
the engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
ENGINE AND ENGINE COOLING
2 injured · fire · towed · 70,000 miles
The contact owns a 2021 Kia Sportage. The contact stated that her mother was driving at an undisclosed speed on the freeway and had stopped on the shoulder of the road to access the navigation system. The contact stated that after the driver shifted to park(P), the driver noticed smoke. The contact's grand-mother who was also occupying the vehicle advised the driver that the smoke was coming from underneath the hood. The driver then noticed that smoke and flames were coming from underneath the hood of the vehicle. The contact stated that the vehicle burned to the ground. The fire department was called to the scene and extinguished the fire. It was unknown whether a fire department report …
NHTSA complaint 11690967, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed · 9,500 miles
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS CRASHED HEAD ON INTO A UNKNOWN VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO REPORTS OF FIRE. THE DRIVER AND OCCUPANT SUSTAINED INJURIES TO THE HEAD AND NECK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LO FOR BODY WORK REPAIRS. THE VEHICLE WAS TOWED TO WERNER KIA 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304 (850) 632-4044 WHERE DIAGNOSED THE TRANSMISSION, COOLER, AND RADIATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 9,500. THE …
NHTSA complaint 11384033, quoted in part. Filed by an owner and not verified by NHTSA or by us.
TRAILER HITCHES
fire · towed · 53,000 miles
The contact owns a 2021 Kia Sportage. The contact received notification of NHTSA Campaign Number: 20V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the service brakes were inoperable. The contact stated that several warning lights were illuminated. The vehicle lost motive power and rolled before coming to a stop. The contact noticed smoke exiting from the hood compartment. The contact grabbed his five-year-old daughter out of the vehicle safely. The contact stated the vehicle was in …
NHTSA complaint 11567595, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
fire
2021 KIA SPORTAGE WITH 4300 MILES CAUGHT ON FIRE PUTTING ME AND 10 YEAR OLD DAUGHTER IN DANGER . BOught car brand new only had one oil change at kia dealership,no warning lights. CAR WAS TOTAL LOSSINPECTED BY INSURANCE COMPANY,FIRE DEPARTMENT HAVE NOT HEARD FROM ANYONE ELSE
NHTSA complaint 11425260. Filed by an owner and not verified by NHTSA or by us.
ENGINE
My 2021 Kia Sportage is in Limp Mode at 2,000 RPM, and my mechanic confirmed it has the P1326 Knock Sensor code stored. Vin [XXX]. I need to see if my car can be added to the list of vehicles regarding the product improvement campaign PI2002A. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11767666. Filed by an owner and not verified by NHTSA or by us.
ENGINE
The Kia never showed an engine light error or gave a code stating there was a problem. We Change the oil every 3000 miles. There was no oil on the dip stick and the oil was extremely low. The engine seized up today.
NHTSA complaint 11767184. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
Severe structural manufacturing defect in my 2021 Kia Sportage. A physical hole has formed in the floorboard on the driver side directly next to the pedals, creating an immediate risk of a catastrophic accident. The vehicle also has chronic failure of the air conditioning system, documented by Sunset Kia of Sarasota as a leaking evaporator. This prevents the windshield from defrosting during heavy Florida rains, severely impairing visibility. Dealer confirmed these hazards under a signed repair order on June 3 2026, but Kia Corporate closed case 25175676 without any physical technical inspection, leaving an unsafe vehicle on the road.
NHTSA complaint 11764717. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
See attached document for complaint.
NHTSA complaint 11758286. Filed by an owner and not verified by NHTSA or by us.
ENGINE
The hose connected on the antifreeze leak into the engine compartment
NHTSA complaint 11756338. Filed by an owner and not verified by NHTSA or by us.
ENGINE
On June 14, 2026, the driver experienced sudden rough engine running followed immediately by a flashing check engine light. The vehicle was towed to the selling dealer, which has performed all prior maintenance. The vehicle is currently at the dealership and available for inspection. Technician notes show DTC P1326 was stored — the Knock Sensor Detection System code associated with connecting rod bearing wear on Kia's Theta II engine family. The technician performed an audible knock check only (none heard) and cleared the code. The vehicle was found approximately 2.5 quarts low on oil due to an internal turbo oil leak. The dealer's notes state the code "may be related" to low oil — hedged …
NHTSA complaint 11752678, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed September 19, 2022.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst