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Kia · NHTSA safety record

2020 Kia Sportage

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

159

Complaints

11

Crashes

12

Fires

8

Injuries

0

Deaths

Owners of the 2020 Kia Sportage have filed 159 safety complaints with NHTSA between November 2019 and August 2026. The most complained-about system is the engine, named in 73 of them (46%). The typical failure was reported at 13,000 miles, the median across the 37 complaints that gave an odometer reading.

Complaints more than doubled year on year: 53 in the twelve months to 2026-Q1, against 18 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

TRAILER HITCHES

22V703000 · September 19, 2022

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Kia America, Inc. · up to 70,887 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

21V137000 · March 4, 2021

Park outside until repaired

The defect
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
The risk
An engine compartment fire can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.

Kia Motors America · up to 379,931 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 159.

ENGINE 73 46%
UNKNOWN OR OTHER 31 19%
ELECTRICAL SYSTEM 19 12%
STRUCTURE 10 6%
ENGINE AND ENGINE COOLING 9 6%
STEERING 8 5%
FUEL/PROPULSION SYSTEM 7 4%
FORWARD COLLISION AVOIDANCE 6 4%
SERVICE BRAKES 6 4%
SERVICE BRAKES, HYDRAULIC 6 4%
VEHICLE SPEED CONTROL 5 3%
AIR BAGS 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 45.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · towed

When pulling out of a parking area the vehicle accelerated without me pressing the gas pedal. Attempts to stop the vehicle by pressing the brake were unsuccessful. The vehicle stopped when we struck a building.

NHTSA complaint 11574184. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · fire · 11,000 miles

The contact owned a 2020 Kia Sportage. The contact stated while driving at approximately 35 MPH, the contact discovered smoke coming from the engine compartment and from out of the A/C unit; the contact pulled to the side of the road as she discovered that the engine compartment, the front driver side and passenger side of the vehicle, and underneath the vehicle had caught on fire. No warning lights were illuminated. The origin of the fire was unknown. The vehicle was occupied during the fire. The contact's spouse sustained burns from attempting to extinguish the fire that he discovered had spread onto him and the contact's clothes while they were still driving. Once all of the passengers

NHTSA complaint 11656568, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 30,000 miles

The contact owns a 2020 Kia Sportage. The contact stated that while driving at 10 MPH, another vehicle crashed into his rear driver's side door and wheel well. None of the air bags deployed upon impact. The contact's head hit the seat belt anchor ring upon impact. The contact later received medical attention for a tear in his shoulder and whiplash. A police report was filed. The vehicle was towed to a tow yard and then to a body shop where it was repaired. The tow truck driver informed the contact that the rear axle had fractured from the sub-frame. The vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The contact related the

NHTSA complaint 11455821, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

NHTSA complaint 11521590. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving on the expressway posted speed 65 was doing 70, left lane driving, suddenly my check engine light started flashing, my oil light came on and my vehicle started slowing down. Acceleration was not an option, causing hazardous conditions to have to put my hazards on and cross two lanes of heavy traffic. Vehicle went into limp mode. Vehicle was caught up on an oil change, and was regularly checked and filled with oil. Oil seemed to have been burning rapidly or just simply disappearing. The motor blew and i purchased this vehicle less than 6 months ago. I only put 4,000 miles on it. 2020 kia sportage s, dealership was lilliston ford. Took vehicle to kia dealership to get two safety

NHTSA complaint 11756628, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Need an engine replaced for the infamous knocking of the motor from the previous class action but my model isn’t covered. Ridiculous to need a new engine on a less than 5 year old car

NHTSA complaint 11756803. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker rapidly and the car caught fire and was quickly engulfed and then there were several explosions. The car was a complete loss. Had I taken any more time to figure out the smoke I would have been a casualty.

NHTSA complaint 11751138. Filed by an owner and not verified by NHTSA or by us.

ENGINE
NHTSA Complaint Description — Kia Sportage Engine Stall While driving my 2020 Kia Sportage in mid‑June 2026 on I‑45 in Houston, TX, the vehicle suddenly stalled while I was driving, with no warning lights, messages, or symptoms beforehand. This created a dangerous situation because I was in active highway traffic and had to pull over immediately. My oil change was due on 06/02/2026, but even between 06/15–06/20, the vehicle should still have had oil. A car does not lose all oil in two weeks under normal conditions. The sudden stall and lack of oil indicate a mechanical defect, not a maintenance issue. I received a Kia notice around December 2025 or early January 2026 stating that my

NHTSA complaint 11749919, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES
COMPONENTS FAILED & EVIDENCE: 4 dry-rotted Kumho Crugen Premium tires, size 225/60R17, DOT 272A YANH 1319. Replaced due to hazard. High-definition photo proof of the severe dry rot defects, deep tread cracking, and the 2019 date stamps discovered upon removal is fully preserved and available.SAFETY RISK & CONCEALMENT: Operating on 7-year-old structurally compromised rubber posed a severe blowout liability on the highway. At delivery, 3 of the 4 tires were mounted inside-out. This reversed mounting placed the worst dry rot cracking and the 4-digit date code (1319, meaning March 2019 manufacture) on the inner undercarriage, actively obscuring a critical safety defect and the expiration date

NHTSA complaint 11749517, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I bought vehicle used from a Honda dealership at 51,000 miles. At 55,000 my engine broke, mechanics found metal fragments in my engine. The Honda dealer nor Kia were willing to do nothing. So I had purchase new engine at 12,000.

NHTSA complaint 11749399. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Sportage

Model year Complaints Recalls Deaths
2026 25 1 —
2025 49 1 —
2024 66 3 —
2023 185 6 —
2022 45 1 —
2021 49 2 —
2019 69 2 —
2018 162 3 —
2017 398 4 —
2016 130 2 —
2015 146 2 —
2014 122 3 —
2013 380 3 —
2012 392 5 —
2011 181 6 —
2010 20 2 1

Other 2020 Kia models

Telluride 744 Soul 370 Optima 138 Sorento 131 Forte 71 Niro 37 RIO 26 Sedona 20

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst