Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 161 safety complaints
about the 2020 Kia Sportage with the US government. Of those, 11 describe a crash, 12 mention a fire, 8 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the trailer hitch and the hydraulic brakes.
The most complained-about system is the engine,
named in 74 complaints, 46% of the total.
The typical failure was reported at 13,000 miles,
the median across the 37
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers November 2019 to September 2026 · How this is counted
What is on file
161 complaints on file
161
Complaints
11
Describe a crash
12
Mention fire
8
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints more than doubled year on year: 53 in the twelve months to 2026-Q2, against 23 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
ENGINE 74 · 46%
74 46%
UNKNOWN OR OTHER 31 · 19%
31 19%
ELECTRICAL SYSTEM 19 · 12%
19 12%
STRUCTURE 10 · 6%
10 6%
ENGINE AND ENGINE COOLING 9 · 6%
9 6%
STEERING 8 · 5%
8 5%
FUEL/PROPULSION SYSTEM 7 · 4%
7 4%
FORWARD COLLISION AVOIDANCE 6 · 4%
6 4%
SERVICE BRAKES 6 · 4%
6 4%
SERVICE BRAKES, HYDRAULIC 6 · 4%
6 4%
VEHICLE SPEED CONTROL 5 · 3%
5 3%
AIR BAGS 3 · 2%
3 2%
03162
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 161.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 45.
48 36 24 12
192019202020212021222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2020 Kia SPORTAGE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.7%
15.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Kia America, Inc. · up to 70,887 vehicles across all model years covered
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
The risk
An engine compartment fire can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Kia Motors America · up to 379,931 vehicles across all model years covered
Defect investigations
2 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Hyundai and Kia ABS Module Fires
AQ23002
Still open audit query · opened November 17, 2023
the hydraulic brakes
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
Loss of Motive Power
DP22003
Closed defect petition · opened September 12, 2022 · closed December 12, 2023
the engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
VEHICLE SPEED CONTROL
2 injured · crash · towed
When pulling out of a parking area the vehicle accelerated without me pressing the gas pedal. Attempts to stop the vehicle by pressing the brake were unsuccessful. The vehicle stopped when we struck a building.
NHTSA complaint 11574184. Filed by an owner and not verified by NHTSA or by us.
ENGINE
1 injured · fire · 11,000 miles
The contact owned a 2020 Kia Sportage. The contact stated while driving at approximately 35 MPH, the contact discovered smoke coming from the engine compartment and from out of the A/C unit; the contact pulled to the side of the road as she discovered that the engine compartment, the front driver side and passenger side of the vehicle, and underneath the vehicle had caught on fire. No warning lights were illuminated. The origin of the fire was unknown. The vehicle was occupied during the fire. The contact's spouse sustained burns from attempting to extinguish the fire that he discovered had spread onto him and the contact's clothes while they were still driving. Once all of the passengers …
NHTSA complaint 11656568, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed · 30,000 miles
The contact owns a 2020 Kia Sportage. The contact stated that while driving at 10 MPH, another vehicle crashed into his rear driver's side door and wheel well. None of the air bags deployed upon impact. The contact's head hit the seat belt anchor ring upon impact. The contact later received medical attention for a tear in his shoulder and whiplash. A police report was filed. The vehicle was towed to a tow yard and then to a body shop where it was repaired. The tow truck driver informed the contact that the rear axle had fractured from the sub-frame. The vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The contact related the …
NHTSA complaint 11455821, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed
A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.
NHTSA complaint 11521590. Filed by an owner and not verified by NHTSA or by us.
ENGINE
My daughter's 2020 Kia Sportage S was purchased September 22, 2025 from a Nissan Dealership with 96,574 miles on it. It dove great. She used it less than 20 miles per day on residential streets to get to and from work and to church on Sunday. It was not used for interstate or freeway driving. By June of 2026, we noticed that it was requiring more oil between oil changes. The oil level was checked at least once every other week to see if more oil needed to be added. We were adding about a quart of oil every two to three weeks although there was no evidence of excess smoke coming from the exhaust. Then on my daughter's way to work on August 13, 2026 she experienced a sudden shaking of the car …
NHTSA complaint 11767293, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
High oil consumption burning a quart of oil every 500-600 miles.
NHTSA complaint 11762437. Filed by an owner and not verified by NHTSA or by us.
ENGINE
While driving on the expressway posted speed 65 was doing 70, left lane driving, suddenly my check engine light started flashing, my oil light came on and my vehicle started slowing down. Acceleration was not an option, causing hazardous conditions to have to put my hazards on and cross two lanes of heavy traffic. Vehicle went into limp mode. Vehicle was caught up on an oil change, and was regularly checked and filled with oil. Oil seemed to have been burning rapidly or just simply disappearing. The motor blew and i purchased this vehicle less than 6 months ago. I only put 4,000 miles on it. 2020 kia sportage s, dealership was lilliston ford. Took vehicle to kia dealership to get two safety …
NHTSA complaint 11756628, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
Need an engine replaced for the infamous knocking of the motor from the previous class action but my model isn’t covered. Ridiculous to need a new engine on a less than 5 year old car
NHTSA complaint 11756803. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
fire
My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker rapidly and the car caught fire and was quickly engulfed and then there were several explosions. The car was a complete loss. Had I taken any more time to figure out the smoke I would have been a casualty.
NHTSA complaint 11751138. Filed by an owner and not verified by NHTSA or by us.
ENGINE
NHTSA Complaint Description — Kia Sportage Engine Stall While driving my 2020 Kia Sportage in mid‑June 2026 on I‑45 in Houston, TX, the vehicle suddenly stalled while I was driving, with no warning lights, messages, or symptoms beforehand. This created a dangerous situation because I was in active highway traffic and had to pull over immediately. My oil change was due on 06/02/2026, but even between 06/15–06/20, the vehicle should still have had oil. A car does not lose all oil in two weeks under normal conditions. The sudden stall and lack of oil indicate a mechanical defect, not a maintenance issue. I received a Kia notice around December 2025 or early January 2026 stating that my …
NHTSA complaint 11749919, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed September 19, 2022.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst