CSR

Kia · NHTSA safety record

2020 Kia Telluride

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

744

Complaints

8

Crashes

9

Fires

11

Injuries

1

Deaths

Owners of the 2020 Kia Telluride have filed 744 safety complaints with NHTSA between March 2019 and August 2026. The most complained-about system is the exterior lighting, named in 182 of them (24%). The typical failure was reported at 6,000 miles, the median across the 193 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

SEATS:FRONT ASSEMBLY:POWER ADJUST

26V430000 · July 2, 2026

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
The risk
A fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Kia America, Inc. · up to 462,869 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:POWER ADJUST

24V407000 · June 5, 2024

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
The risk
A fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

Kia America, Inc. · up to 462,869 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

24V214000 · March 20, 2024

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
The risk
A vehicle roll away increases the risk of a crash or injury.
The remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

Kia America, Inc. · up to 427,407 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

24V148000 · February 26, 2024

The defect
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
The risk
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
The remedy
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

Kia America, Inc. · up to 35,031 vehicles across all model years covered

TRAILER HITCHES

22V626000 · August 15, 2022

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.

Kia America, Inc. · up to 36,417 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

20V436000 · July 28, 2020

The defect
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
The remedy
Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Kia Motors America · up to 86,921 vehicles across all model years covered

SEAT BELTS:REAR/OTHER

19V594000 · August 13, 2019

The defect
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
The remedy
Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Kia Motors America · up to 30,168 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Complete Loss of High Beams

PE23002

Closed preliminary evaluation · opened January 27, 2023 · closed April 17, 2024 · led to recall 24V148

the exterior lighting

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 744.

EXTERIOR LIGHTING 182 24%
UNKNOWN OR OTHER 139 19%
ENGINE 136 18%
VISIBILITY/WIPER 135 18%
POWER TRAIN 70 9%
ELECTRICAL SYSTEM 57 8%
STRUCTURE 52 7%
SUSPENSION 31 4%
VISIBILITY 17 2%
FUEL/PROPULSION SYSTEM 16 2%
SERVICE BRAKES 13 2%
VEHICLE SPEED CONTROL 13 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 151.

2019 2023 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 death · 10,100 miles

The contact's spouse owns a 2020 Kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact’s aunt as she was exiting the vehicle. The contact’s aunt was taken to the Emergency Room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA Campaign Number: 24V214000 (Power Train); which the contact

NHTSA complaint 11670820, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

3 injured · 2,000 miles

THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.

NHTSA complaint 11343740. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

2 injured · crash · 68,213 miles

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle crashed into his

NHTSA complaint 11598396, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 15,000 miles

A CAR PULLED OUT IN FRONT OF ME ON THE HIGHWAY WHILE I WAS GOING APPROXIMATELY 60 MPH AND HIT THE SIDE OF MY TELLURIDE. IT SPUN ME AROUND AND I HIT THE SIDE OF A BRIDGE HEAD ON. NOT ONE OF MY AIRBAGS DEPLOYED I. THIS CRASH WHICH IS VERY TROUBLING TO ME. I AM ATTACHING PICTURES. THE TOW DRIVER SAID THE AIRBAG SENSOR WAS NOT CONNECTED. *TR

NHTSA complaint 11331228. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement, but assured me I was outside of warranty. I did not pay for extended warranty so I decided to take it to an independent mechanic who informed me there was a missing internal pin. This mechanic felt certain this was a manufacturing issue. He was able to repair multiple components without replacing the whole engine and the vehicle was drivable again. Now at 122,000 miles the vehicle had the same exact issue occur. I

NHTSA complaint 11754612, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

**1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine failed catastrophically and caught fire while I was driving. The vehicle was towed to the Kia dealership, where it remains available for inspection upon request. **2. How was your safety or the safety of others put at risk?** The engine suddenly caught fire while I was driving, creating an immediate risk of a serious crash, injury, or death to me, my passengers, and other motorists. I had to pull over immediately, and the fire department responded to extinguish the fire and ensure everyone's safety. **3. Has the problem been reproduced or confirmed by a dealer or independent

NHTSA complaint 11753450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.

NHTSA complaint 11753294. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.

NHTSA complaint 11753368. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

60,000 miles

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact needed to add a quart of oil per week. The vehicle was taken to a certified mechanic who diagnosed that the piston in the engine was damaged from oil consumption, ultimately causing the engine failure. The engine was replaced. The dealer was not contacted. The manufacturer was made aware of the issue and denied

NHTSA complaint 11753074, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia, all confirmed that the plastic parts that broke are related to to their issued TCB#BOD319. This is well known and frequent issue on 2020-2022 Kia Tellurides, where the plastic for the wind guard snaps off and gets lodged in the sunroof track. Even though this is a known issue with the Kia Telluride, they have declined to cover the repair cost, and we now must pay over $7,000 for an entirely new sunroof assembly.

NHTSA complaint 11753133. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Telluride

Model year Complaints Recalls Deaths
2027 16 2
2025 93 3
2024 210 5
2023 201 6
2022 315 7
2021 349 5

Other 2020 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst