Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 764 safety complaints
about the 2020 Kia Telluride with the US government. Of those, 8 describe a crash, 9 mention a fire, 11 people were injured and 1 death is recorded. 7 recall campaigns are open against it.
The most complained-about system is the exterior lighting,
named in 184 complaints, 24% of the total.
The typical failure was reported at 6,000 miles,
the median across the 195
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers March 2019 to September 2026 · How this is counted
What is on file
764 complaints on file
764
Complaints
8
Describe a crash
9
Mention fire
11
People injured
1
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints rose 50% year on year: 163 in the twelve months to 2026-Q2, against 109 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
EXTERIOR LIGHTING 184 · 24%
184 24%
ENGINE 147 · 19%
147 19%
UNKNOWN OR OTHER 144 · 19%
144 19%
VISIBILITY/WIPER 135 · 18%
135 18%
POWER TRAIN 70 · 9%
70 9%
ELECTRICAL SYSTEM 59 · 8%
59 8%
STRUCTURE 55 · 7%
55 7%
SUSPENSION 31 · 4%
31 4%
FUEL/PROPULSION SYSTEM 17 · 2%
17 2%
VISIBILITY 17 · 2%
17 2%
SERVICE BRAKES 13 · 2%
13 2%
VEHICLE SPEED CONTROL 13 · 2%
13 2%
077154
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 764.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2023 at 151.
160 120 80 40
192019202020212021222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2020 Kia TELLURIDE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.3%
15.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
The risk
A fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Kia America, Inc. · up to 462,869 vehicles across all model years covered
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
The risk
A fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. · up to 462,869 vehicles across all model years covered
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
The risk
A vehicle roll away increases the risk of a crash or injury.
The remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. · up to 427,407 vehicles across all model years covered
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
The risk
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
The remedy
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
Kia America, Inc. · up to 35,031 vehicles across all model years covered
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Kia America, Inc. · up to 36,417 vehicles across all model years covered
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
The remedy
Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Kia Motors America · up to 86,921 vehicles across all model years covered
SEAT BELTS:REAR/OTHER
19V594000 · August 13, 2019
The defect
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
The remedy
Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Kia Motors America · up to 30,168 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Complete Loss of High Beams
PE23002
Closed preliminary evaluation · opened January 27, 2023 · closed April 17, 2024 · led to recall 24V148
the exterior lighting
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
POWER TRAIN
1 death · 10,100 miles
The contact's spouse owns a 2020 Kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact’s aunt as she was exiting the vehicle. The contact’s aunt was taken to the Emergency Room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA Campaign Number: 24V214000 (Power Train); which the contact …
NHTSA complaint 11670820, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
3 injured · 2,000 miles
THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.
NHTSA complaint 11343740. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
2 injured · crash · 68,213 miles
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle crashed into his …
NHTSA complaint 11598396, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed · 15,000 miles
A CAR PULLED OUT IN FRONT OF ME ON THE HIGHWAY WHILE I WAS GOING APPROXIMATELY 60 MPH AND HIT THE SIDE OF MY TELLURIDE. IT SPUN ME AROUND AND I HIT THE SIDE OF A BRIDGE HEAD ON. NOT ONE OF MY AIRBAGS DEPLOYED I. THIS CRASH WHICH IS VERY TROUBLING TO ME. I AM ATTACHING PICTURES. THE TOW DRIVER SAID THE AIRBAG SENSOR WAS NOT CONNECTED. *TR
NHTSA complaint 11331228. Filed by an owner and not verified by NHTSA or by us.
ENGINE
Vehicle is burning a significant amount of oil leading to it becoming dry. I am seeing a lot of people complaining about this issue but there has not been a recall sent out.
NHTSA complaint 11768097. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
towed
Everything with paint that everyone else with the pearl color is dealing with flaked all off .. electrical my seat caught on fire ... lighting headlights constantlyfail have changed multiple.. I can keep going on but there isnt enough time or room
NHTSA complaint 11767667. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
Plastic part of sunroof mechanism snapped, causing the whole sunroof to jam and not be able to close properly. Not only does this put interior damage of the car at risk, it puts a driver and passengers at risk in the case of inclement weather.
NHTSA complaint 11767757. Filed by an owner and not verified by NHTSA or by us.
ENGINE
My 2020 Kia Telluride experienced progressive and severe engine oil consumption that ultimately required a full engine replacement. Beginning well before the failure, the vehicle required frequent manual oil top-offs between scheduled changes, including on longer trips. No low-oil warning light, check-engine light, or oil-pressure warning ever illuminated to alert of critically low oil levels. In late March 2026 an independent service center replaced the engine oil filter housing and related gasket after an oil leak was observed; an axle damaged by oil spray was also replaced at that time. Shortly afterward the manufacturer issued a warranty extension covering oil-filter-housing gasket …
NHTSA complaint 11766642, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
I am the original owner of a 2020 Kia Telluride that was purchased new in December 2019 and currently has approximately 98,000 miles. The vehicle has been routinely serviced, including regular maintenance performed through authorized Kia dealerships. Recently, the vehicle developed a serious apparent engine problem. An independent repair facility inspected the engine oil and found it was very low and visible metallic particles/shavings in the oil. The oil also appeared abnormally burned. The repair facility found no evidence of an external oil leak and advised that the vehicle should not be driven because of the condition of the engine oil and presence of metal. I had the vehicle towed to …
NHTSA complaint 11766500, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
69,000 miles
The contact owns a 2020 Kia Telluride. The contact stated that while driving 5 MPH, the vehicle unexpectedly stalled in the middle of an intersection. The vehicle was restarted; however, the low oil warning light illuminated. The vehicle was taken to a dealer, where an oil consumption test was performed. The dealer informed the contact that no failure was found. The contact stated that the failure reoccurred and, after inspecting the vehicle, the oil level was low despite a recent oil change. The contact stated that the vehicle was scheduled for another oil consumption test with the dealer. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was …
NHTSA complaint 11765332, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed July 2, 2026.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst