CSR

Kia · NHTSA safety record

2024 Kia Telluride

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 218 safety complaints about the 2024 Kia Telluride with the US government. Of those, 6 describe a crash, 2 mention a fire, 4 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 47 complaints, 22% of the total. The typical failure was reported at 8,400 miles, the median across the 23 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2023 to September 2026 · How this is counted

What is on file

218 complaints on file

218

Complaints

6

Describe a crash

2

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 61 · 28%
ELECTRICAL SYSTEM 47 · 22%
VISIBILITY/WIPER 29 · 13%
FORWARD COLLISION AVOIDANCE 28 · 13%
STRUCTURE 27 · 12%
VEHICLE SPEED CONTROL 16 · 7%
ENGINE 15 · 7%
POWER TRAIN 14 · 6%
LANE DEPARTURE 12 · 6%
SERVICE BRAKES 11 · 5%
SEATS 9 · 4%
SEAT BELTS 8 · 4%
0 27 54

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 218.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 86.

92 69 46 23
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Kia TELLURIDE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.3% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

SEATS:FRONT ASSEMBLY:POWER ADJUST

26V430000 · July 2, 2026

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
The risk
A fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Kia America, Inc. · up to 462,869 vehicles across all model years covered

STRUCTURE:EXTERIOR TRIM

25V494000 · July 28, 2025

The defect
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
The risk
A detached trim piece can become a road hazard for other vehicles, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the belt molding trim assemblies as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC347.

Kia America, Inc. · up to 201,149 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:POWER ADJUST

24V407000 · June 5, 2024

Park outside until repaired

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
The risk
A fire increases the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

Kia America, Inc. · up to 462,869 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

24V214000 · March 20, 2024

The defect
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
The risk
A vehicle roll away increases the risk of a crash or injury.
The remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

Kia America, Inc. · up to 427,407 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

24V077000 · February 7, 2024

The defect
Kia America, Inc. (Kia) is recalling certain 2024 Telluride vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
The risk
A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
The remedy
Dealers will replace the engine sub-assembly, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC296.

Kia America, Inc. · up to 2,872 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured · fire

The front passenger seat of my 2024 Kia Telluride began emitting smoke while I was driving it. It quickly incapsulated the entire interior of my vehicle in thick smoke. The fire department had to be called to extinguish the fire. Prior to a fire starting while I was driving my vehicle, my vehicle had been in for a recall where they allegedly fixed the problem. The Kia telluride is not safe for anyone to drive when the product they’re producing starts a fire while it’s being driven.

NHTSA complaint 11653572. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · crash · towed

Driving and brakes malfunctioned and would not stop causing an accident into a tree

NHTSA complaint 11754431. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash

What component or system failed or malfunctioned, and is it available for inspection upon request? I put the car in park, then turned off the vehicle, and removed my seatbelt. The car then began rolling back on its own. When I hit the break, it did not work to stop or slow the vehicle. Instead, the break hit the floor, and was "floppy". The car then crashed. The vehicle appears to have experienced a "roll-away event" despite being in Park and off. (a term I learned from the prior 2024 Telluride recall, my VIN was not included). • The brake pedal went to the floor and did not stop or slow the vehicle as expected, and felt “floppy” with no normal resistance. • The electronic parking brake /

NHTSA complaint 11698832, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

1 injured · 13,000 miles

The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.

NHTSA complaint 11630584. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving the vehicle on the highway, as I was exiting the off ramp, when applying the brake pedal it completely failed and went to the floor with no stopping. I rapidly began pumping the brake pedal and slowly the brakes began to work in time to stop at the bottom of the off ramp. The vehicle then displayed an error: “ I have a Kia 2024 telluride EX. as we were driving the brakes suddenly went out and recovered enough to stop. now when starting the car it comes up with an error “Downhill brake control disabled. control vehicle speed”. We contacted KIa warranty and had the vehicle towed to the dealer.

NHTSA complaint 11766982. Filed by an owner and not verified by NHTSA or by us.

Chest Clip, Buckle, Harness
I purchased my CYBEX Callisto G 360 on April 26, 2025. The harness does not stay tight: after I pull the adjuster strap to tighten it and let go, I can pull on the shoulder straps and they loosen again without pressing the harness release button. I’m concerned the harness adjuster is not holding the restraint securely, so I have stopped using the seat. It's extremely dangerous for this component to be failing.

NHTSA complaint 11766262. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY

14,200 miles

The contact owns a 2024 Kia Telluride. The contact stated that while the vehicle was parked, the sunroof glass fractured, and the glass pieces blew outward. The dealer was contacted by phone and made aware of the failure. The failure mileage was approximately 14,200.

NHTSA complaint 11765406. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
The left side of my screen where speed, gas and other essential safety features will not show

NHTSA complaint 11761668. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
I hear rattling/loud squeaking coming from liftgate rear door internally when driving. It has been noticed since purchasing the vehicle new.

NHTSA complaint 11758837. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
The contact owns a 2024 Kia Telluride. The contact received notifications of NHTSA Campaign Numbers: 26V430000 (Seats) and 25V494000 (Structure); however, the parts to do the recall repairs were not yet available, even though the recall narrative stated that parts were available. The local dealer was contacted and stated that the recall repairs would not be performed. No reasons were given for why the recall repairs would not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11758554. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Telluride

Model year Complaints Recalls Deaths
2027 24 2 —
2025 115 3 —
2023 207 6 —
2022 324 7 —
2021 365 5 —
2020 764 7 1

Other 2024 Kia models

Every Kia on this site — 181 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst