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Kia · NHTSA safety record

2024 Kia K5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

28

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2024 Kia K5 have filed 28 safety complaints with NHTSA between December 2023 and August 2026. The most complained-about system is the engine, named in 8 of them (29%). The typical failure was reported at 12,780 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE

25V794000 · November 17, 2025

The defect
Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
The risk
A melted fuel tank can leak, increasing the risk of a fire.
The remedy
Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.

Kia America, Inc. · up to 250,547 vehicles across all model years covered

STRUCTURE:BODY:ROOF AND PILLARS

25V493000 · July 28, 2025

The defect
Kia America, Inc. (Kia) is recalling certain 2023-2025 K5 vehicles. The left and right rear window trim pieces may loosen and detach.
The risk
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the C-pillar trim assemblies, as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC346.

Kia America, Inc. · up to 100,063 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 28.

ENGINE 8 29%
STRUCTURE 7 25%
UNKNOWN OR OTHER 6 21%
ELECTRICAL SYSTEM 5 18%
FORWARD COLLISION AVOIDANCE 3 11%
POWER TRAIN 3 11%
FUEL SYSTEM, GASOLINE 2 7%
FUEL/PROPULSION SYSTEM 2 7%
SERVICE BRAKES 2 7%
SEATS 1 4%
VEHICLE SPEED CONTROL 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 10.

2023 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE

1 injured · crash · towed · 14,000 miles

The contact owned a 2024 Kia K5. The contact stated that while his son was driving at an undisclosed speed, another vehicle abruptly crossed into his lane. As a result, the contact's son collided with the rear of the other vehicle. Although equipped, the forward warning collision and automatic emergency braking systems failed to activate, which could have possibly prevented and/or lessened the severity of the collision. The air bags did deploy. No warning lights were illuminated. A police report was filed, and injuries were reported. The contact's son was transported to an area hospital by EMT and treated for a broken wrist. The vehicle was towed to a tow yard and deemed a total loss. The

NHTSA complaint 11558418, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Vin number or license plate is not showing vehicle in open recall to NHSTA OR KIA AMERICA. Kia has not followed up on their follow up dates regarding resolution(s) for unrepairable recall malfunction.

NHTSA complaint 11755374. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2024 Kia K5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.

NHTSA complaint 11750099. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am contacting Kia America Consumer Affairs to formally request a Goodwill Warranty Exception for the total failure of the factory infotainment and radio system in my 2024 Kia K5 LXS. The unit has completely lost Bluetooth and Apple CarPlay functionality. A certified technician has diagnosed the issue as an internal radio hardware failure requiring a complete replacement, quoted at an exorbitant out-of-pocket cost. While my vehicle has surpassed the standard 3-year/36,000-mile radio warranty threshold, this premature electronic failure is a documented, systemic manufacturing defect rather than normal wear and tear. I have fully exhausted all personal troubleshooting measures—including

NHTSA complaint 11749173, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Vehicle was shaking really bad. Inner tie rod was completely worn out and rusted around 32,000-37,000 miles. 04/23/2026 Ricart Automotive Group, Car purchased [XXX]. Issues since purchasing vehicle 1. AWD Electronic Motor Failed 02/28/2024 2,715 miles. 2. Chrome Side and Rear Pieces coming off 05/12/2026 22,019 miles. 3. Fuel Tank ECM Recall 08/05/2025 24,474 miles. 4. Passenger side mirror replaced 09/19/2025 26,180 miles 5. Fuel Tank Band Inspection 02/09/2026 34,167 miles 6. Passenger Side inner tie rod 04/23/2026 37,860 miles I have spoken with Theresa D. from Kia Customer Care (520)274-1627 requesting the vehicle be replaced or bought back, but due to Ohio's Law covering only the 1st

NHTSA complaint 11745022, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The fuel tank expanded, the car was spitting out gas from where you are supposed to insert gas nozzle. my fuel tank expanded so bad from pressure my vehicle sensors malfunctioned my car did not tell me something was wrong, I heard a pop and my car was telling me I had no gas when I did. the insert area for gas to be pumped was swollen and couldn't shut my gas cap cover. I went to gas station and since my car said it was empty I attempted to add gas and it spit it back out immediately it could not take gas, so I called kia locations since I was in [XXX] with kids in my vehicle for halloween trick or treating. the recall papers I have in order says safety hazard was a FIRE. my car fuel tank

NHTSA complaint 11737995, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
chrome pillars came off on highway. the recall was sent in mail but upon visitation to kia for a different recall, I mentioned pillars and they did not have part to repair and there was a wait for part on their end is what they said. car was literally built with many defects I don't know how it passed inspection.

NHTSA complaint 11737996. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia K5

Model year Complaints Recalls Deaths
2026 11 1 —
2025 49 2 —
2023 104 4 —
2022 123 5 2
2021 161 6 1

Other 2024 Kia models

Telluride 210 EV9 205 EV6 71 Carnival 68 Sportage 66 Seltos 42 Sorento 36 Sportage PHEV 12

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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