CSR

Kia · NHTSA safety record

2020 Kia Sedona

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 20 safety complaints about the 2020 Kia Sedona with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the electrical system.

The most complained-about system is the engine, named in 5 complaints, 25% of the total. The typical failure was reported at 65,245 miles, the median across the 5 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2020 to May 2026 · How this is counted

What is on file

20 complaints on file

20

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 5 · 25%
STRUCTURE 5 · 25%
ELECTRICAL SYSTEM 3 · 15%
UNKNOWN OR OTHER 3 · 15%
EXTERIOR LIGHTING 2 · 10%
FUEL/PROPULSION SYSTEM 2 · 10%
POWER TRAIN 2 · 10%
SEATS 1 · 5%
SERVICE BRAKES 1 · 5%
TIRES 1 · 5%
WHEELS 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 20.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 6.

8 6 4 2
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Kia SEDONA, and it is a separate question from what owners report going wrong later.

Test VAN FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 13.0%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

20V399000 · July 8, 2020

The defect
Kia Motors America (KIA) is recalling certain 2020 Sedona vehicles. The battery positive (B+) terminal nut on the alternator may not have been tightened properly during assembly, possibly causing it to loosen over time.
The risk
If the alternator B+ terminal nut loosens, electrical arcing may result, increasing the risk of a fire.
The remedy
Kia will notify owners, and dealers will inspect the alternator B+ terminal nut, tightening it as necessary, free of charge. The recall began August 14, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC192.

Kia Motors America · up to 5,385 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

towed · 41,000 miles

The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.

NHTSA complaint 11539097. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Paint delaminating due to latent defects.

NHTSA complaint 11736775. Filed by an owner and not verified by NHTSA or by us.

WHEELS:RIM

65,245 miles

The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The

NHTSA complaint 11711006, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to

NHTSA complaint 11708408, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.

NHTSA complaint 11701347. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this happened and I do not drive the vehicle out now, since it does not accelerate. Reason: The failure of the accelerator Pedal. Symptoms: The "Check Engine" light comes one and the Engine abruptly slows down. First time it occurred: I a year after the Vehicle was bought -- 15000 miles -- Company did a Warranty replacement after almost a month (Multiple Visits). Second time it occurred: After 4 years-- 50000 miles --

NHTSA complaint 11685963, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

77,000 miles

The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.

NHTSA complaint 11676231. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Sedona

Model year Complaints Recalls Deaths
2019 38 2 —
2018 48 3 —
2017 134 4 —
2016 296 4 2
2015 139 3 —
2014 39 1 —
2012 107 5 —
2011 65 6 —
2010 32 5 —

Other 2020 Kia models

Every Kia on this site — 181 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst