CSR

Kia · NHTSA safety record

2014 Kia Sedona

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

38

Complaints

2

Crashes

2

Fires

2

Injuries

0

Deaths

Owners of the 2014 Kia Sedona have filed 38 safety complaints with NHTSA between June 2014 and March 2026. The most complained-about system is the electrical system, named in 12 of them (32%). The typical failure was reported at 60,000 miles, the median across the 27 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

16V389000 · June 1, 2016

The defect
Kia Motors Corporation (Kia) is recalling certain model year 2006-2014 Kia Sedona vehicles manufactured from June 15, 2005, through April 04, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
The risk
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
The remedy
Kia will notify owners and dealers will replace the secondary hood latch or clean and lubricate the latch, depending on the vehicle's location and the condition of the latch. These repairs will be performed free of charge. The recall began on July 27, 2016. Owners may contact Kia at 1-800-333-4542. Kia's recall number is SC134.

Kia Motors America · up to 219,800 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 38.

ELECTRICAL SYSTEM 12 32%
UNKNOWN OR OTHER 10 26%
ENGINE 8 21%
STRUCTURE 6 16%
AIR BAGS 3 8%
VEHICLE SPEED CONTROL 3 8%
LATCHES/LOCKS/LINKAGES 2 5%
POWER TRAIN 2 5%
SERVICE BRAKES 2 5%
VISIBILITY 2 5%
EQUIPMENT 1 3%
EXTERIOR LIGHTING 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 7.

2014 2019 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

2 injured · 20 miles

BACK HATCH DOOR OPENS WHEN IT WANTS TO, AND IT WON'T WHEN WE TRY THE HANDLE. ALSO, COLD WEATHER MAKES THE SLIDING SIDE DOOR(ENTRANCE TO THE BACK) FREEZES UP AND WON'T WORK. ALL THESE ISSUES WITH LOCKS, DOORS, EVER SINCE WE FIRST PURCHASED IT

NHTSA complaint 11096625. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 68,000 miles

TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT WHILE HER DAUGHTER IN LAW WAS DRIVING AT 30 MPH, THE WIRING HARNESS UNDER THE FRONT PANEL BEGAN TO SMOKE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DENNIS DILLON KIA (9501 W FAIRVIEW AVE SUITE B, BOISE, ID 83704 (208) 314-3403) WHERE IT WAS DIAGNOSED WITH NEEDING THE BLOWING MOTOR AND WIRING HARNESS TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAS BEEN INFORMED OF THE FAILURE AND WAS TOLD THAT THE FAILURE WAS OUT OF WARRANTY AND COSTS NEEDED TO BE PAID OUT OF POCKET. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

NHTSA complaint 11387526. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Fire and smoke appeared from crevice of right side of hood while driving.Temp.gauge shot up and engine over heated.Shut car off at hotel and restarted Kia Sedona next morning to take to a Tulsa,OK nearby dealership.It performed weakly with a thumping sound albeit without over heating.Service dept at midtownkia on 4747 S Yale; informed me I need an engine replacement costing around $16,000.

NHTSA complaint 11479554. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

I was involved in an auto accident on September 28, 2021 which totalled my 2014 Kia Sedona. The crash was severe and was a front impact accident which spun the van 45 degrees and into a tree branch. None of the airbags on the vehicle deployed. The vehicle is not available for inspection. There were no airbag recalls or warning lights prior to this incident.

NHTSA complaint 11435612. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:WINDSHIELD

127,000 miles

The contact owns a 2014 Kia Sedona. The contact stated that while driving in sunlight, the contact became aware of bubbles on the windshield, causing blurred vision while driving. The dealer was notified of the failure, but the vehicle was not inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,000.

NHTSA complaint 11721501. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Intermittent brake light reporting since November and repaired for leaking Fluid. December it continued and been leaking brake fluid. 3 seperate repair companies assessed and found the same issue that the brake module needs to be replaced and electrical compromised. The vehicle is currently at the Kia dealership (Cowboy Kia, Conroe, TX) awaiting repairs.

NHTSA complaint 11567429. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

106,080 miles

TWO ISSUES: 1. Latch on rear hatch back 2. Buttons on ceiling for side doors became inoperative Problems started after my first recall, but these were sporadic, so it was easy to dismiss it because the dealer was cooperative and professional. But now, I noticed there are no recalls other than complaints about the same issues. I suspect that there is a "switch" or command in the program that reverses, but I don't have a clue, other than it is irritating that I have to wait for some upgrade but it does not seem to be listed in order to resolve these issues that are not my fault, but have something to do with the original side door issue, and then a software security upgrade that I am supposed

NHTSA complaint 11550031, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Had anti-theft software installed. Campaign cs2308a by dealership. After install, console buttons for power sliding rear doors don't work. Dealership had vehicle for 5 days and couldn't find fix. Recall campaign is a joke. Causes more problems than fixing issue of thief.

NHTSA complaint 11529921. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The sliding doors of the Van do not stay closed. We could be driving down the road when they open and the chime starts going off. We find this is commonly associated with the scenerios right after the auto-close mechanism closes the door. (This is another issue as it does not reliably close the door.) To resolve the door suddenly opening situation, we have to stop, put the vehicle in park, and usually end up having to have the driver or front passenger get out of the car, wait for the auto-close system to get close to closing and then slam the back end of the door into place to get it to hold. We did try to take it to the Kia Dealership in Ogden Utah but the service manager there said he

NHTSA complaint 11476732, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kia Sedona

Model year Complaints Recalls Deaths
2020 20 1
2019 36 2
2018 48 3
2017 132 4
2016 291 4 2
2015 137 3
2012 107 5
2011 65 6
2010 32 5

Other 2014 Kia models

Every Kia on this site — 176 vehicles, 208 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst